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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Home advisor generated conversations with multiple qualified contractors. A few seemed out of work An looking for a reason, but several including the one I hired were really good
My trees were in pretty bad shape, Doug did a very good job with them. He had to cancel the first day, however, he came the next day and got all the cutting done. Had a job that ran over and had to pick up cuttings the next morning. He cleaned up well and the price was good! I recommend this company. Doug and Steve are very nice!
I have never had a bad experience with Home Advisor. Every time I have used them, the options provided were professional, I received them quickly, and the process was seamless.
Agent took information and in minutes we had multiple contacts from contractors.
Great. I was able to find a company that was rated highly and I am very happy with the work that was done
I looked into finding stump removal companies.
I submitted my information and got a call within 15 minutes. The first guy I spoke with available that very day and his prices are about what I expected. I offered him the job and did not Persue any other quotes. I did get two other responses But did not respond because the job was already taken.
Used Home Advisor to find electrician in local area
HomeAdvisor quickly got me in touch with the pro I hired to do the work and I am pleased with the job he did.
Excellent, Owner was professional and pleasant. I will be using there service again in the near future.
I had no clue who to pick when it came to installing my ceiling fan and ring doorbell. Home advisor referrals were professional and had competitive prices. Thank you
HomeAdvisor matched me with a tree removal and grind company. The matched occurred shortly after Hurricane Delta hit land and caused damages.
Very good experience! Multiple vendors to choose from and can negotiate your own price. I will continue to use HomeAdvisor for home projects.
One tree taken down, stump ground, 3 other trees topped/shaped up. Got quick response with contractors names and contact info. I was given the names & phone nos. And left to make contact with the contractors. Very Happy.
I needed my gutters cleaned. It was on my list of things to do after my home inspection report. I had it done before the new owner (buyer) of this property closed.
I was absolutely thrilled with the quality of the work. MA Outdoors went above and beyond to exceed all my expectations.
I had requested someone to stretch carpet in 3 rooms. A quote was given, they charged my card and scheduled an appointment. They called 2 hours prior and canceled stating the pro "called off". In another message I was told they don't have many carpet stretchers in my area which is why the appt. Was canceled. It subsequently was rescheduled and guest what. My appt. Was canceled the second time stating they have credited my card. Obviously they cannot provide that service. Please don't was your time with them. I certainly am finding many other bad reviews. I usually do read reviews but I should have investigated further before contracting them. Lesson learned.
Outstanding. I am already looking around the home and thinking of the next project I can call Tom for.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

