HomeAdvisor (Powered by Angi)

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HomeAdvisor (Powered by Angi)

3.0

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HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
618
value
541
shipping
130
returns
170
quality
491
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California
1 review
0 helpful votes
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Tree removal service
October 15, 2020

Had dead tree removed and several new shrubs installed

Date of experience: October 14, 2020
Colorado
1 review
0 helpful votes
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Got lots of contractor interest
October 15, 2020

Home advisor generated conversations with multiple qualified contractors. A few seemed out of work An looking for a reason, but several including the one I hired were really good

Date of experience: October 14, 2020
Florida
1 review
0 helpful votes
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Job Well Done!
October 15, 2020

My trees were in pretty bad shape, Doug did a very good job with them. He had to cancel the first day, however, he came the next day and got all the cutting done. Had a job that ran over and had to pick up cuttings the next morning. He cleaned up well and the price was good! I recommend this company. Doug and Steve are very nice!

Date of experience: October 14, 2020
North Carolina
1 review
0 helpful votes
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Lawn
October 15, 2020

First time hiring someone to clean my yard, it was a good experience

Date of experience: October 14, 2020
Georgia
1 review
0 helpful votes
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Never a Bad Choice
October 15, 2020

I have never had a bad experience with Home Advisor. Every time I have used them, the options provided were professional, I received them quickly, and the process was seamless.

Date of experience: October 14, 2020
North Carolina
1 review
0 helpful votes
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Happy with HomeAdvisor
October 15, 2020

Agent took information and in minutes we had multiple contacts from contractors.

Date of experience: October 14, 2020
Oklahoma
1 review
7 helpful votes
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Excellent
October 14, 2020

100% satisfied, 5 star. I would use home advisor to any one. Exlant. And very good and reasonable.

Date of experience: October 14, 2020
Georgia
1 review
0 helpful votes
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Roofing
October 14, 2020

Great. I was able to find a company that was rated highly and I am very happy with the work that was done

Date of experience: October 14, 2020
Colorado
1 review
0 helpful votes
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Efficient
October 14, 2020

I looked into finding stump removal companies.
I submitted my information and got a call within 15 minutes. The first guy I spoke with available that very day and his prices are about what I expected. I offered him the job and did not Persue any other quotes. I did get two other responses But did not respond because the job was already taken.

Date of experience: October 14, 2020
Florida
1 review
0 helpful votes
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Great recommendation
October 14, 2020

Used Home Advisor to find electrician in local area

Date of experience: October 14, 2020
Georgia
1 review
0 helpful votes
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Electrical work
October 14, 2020

HomeAdvisor quickly got me in touch with the pro I hired to do the work and I am pleased with the job he did.

Date of experience: October 14, 2020
Texas
1 review
0 helpful votes
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Junk Removal
October 14, 2020

Excellent, Owner was professional and pleasant. I will be using there service again in the near future.

Date of experience: October 14, 2020
Maryland
1 review
0 helpful votes
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Great referral
October 14, 2020

I had no clue who to pick when it came to installing my ceiling fan and ring doorbell. Home advisor referrals were professional and had competitive prices. Thank you

Date of experience: October 14, 2020
Illinois
1 review
0 helpful votes
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Another Completed Task
October 14, 2020

HomeAdvisor matched me with a tree removal and grind company. The matched occurred shortly after Hurricane Delta hit land and caused damages.

Date of experience: October 14, 2020
Alabama
2 reviews
7 helpful votes
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Exterior Powerwashing
October 14, 2020

Very good experience! Multiple vendors to choose from and can negotiate your own price. I will continue to use HomeAdvisor for home projects.

Date of experience: October 14, 2020
Maryland
1 review
0 helpful votes
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Tree Service
October 14, 2020

One tree taken down, stump ground, 3 other trees topped/shaped up. Got quick response with contractors names and contact info. I was given the names & phone nos. And left to make contact with the contractors. Very Happy.

Date of experience: October 14, 2020
Tennessee
1 review
0 helpful votes
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Great experience with HomeAdvisor
October 14, 2020

I needed my gutters cleaned. It was on my list of things to do after my home inspection report. I had it done before the new owner (buyer) of this property closed.

Date of experience: October 14, 2020
Massachusetts
2 reviews
0 helpful votes
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Great
October 14, 2020

I was absolutely thrilled with the quality of the work. MA Outdoors went above and beyond to exceed all my expectations.

Date of experience: October 14, 2020
New Jersey
1 review
0 helpful votes
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I had requested someone to stretch carpet in 3 rooms. A quote was given, they charged my card and scheduled an appointment. They called 2 hours prior and canceled stating the pro "called off". In another message I was told they don't have many carpet stretchers in my area which is why the appt. Was canceled. It subsequently was rescheduled and guest what. My appt. Was canceled the second time stating they have credited my card. Obviously they cannot provide that service. Please don't was your time with them. I certainly am finding many other bad reviews. I usually do read reviews but I should have investigated further before contracting them. Lesson learned.

Date of experience: October 14, 2020
California
1 review
0 helpful votes
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Trustworthy and Honestq
October 14, 2020

Outstanding. I am already looking around the home and thinking of the next project I can call Tom for.

Date of experience: October 14, 2020

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
+360
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