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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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I have used Home Advisor for several home projects. I find the information and contractors they provide very helpful when deciding to do a home improvement project. It saves you time by rating contact information of reliable companies in your area.
Was very professional and was able to find us a plumber real quick.
Was able to come next day. Taught us a lot about pressure washing. Very friendly service.
For my project, Home Advisor provided 3 candidates. 1 never acknowledged my inquiry, 1 came and took measurements but never provided an estimate or ANY follow up. The 3rd I hired after he took measurements and provided a quote.
I find HomeAdvisor to be very helpful. I have used them in the past and will continue to use them.
Always have had good experience and contractor recommendations
I am told the pro can be paid through Home Advisor. Cannot find how to do that!
Place an open ended quote for concrete removal. Received a quote and thought I'd wait because it was expensive. Home Advisor called me and stated that a company was interested in quoting my project. That company called no less than two minutes later. They came over the same day! The job they did was incredible! If Home Advisor did not call me I never would have followed up and the project would be unfinished. Thank you!
Great company that did exceptional work. They started on time and communicated progress
It was perfect it was thorough. It was clean it was neat it was complete it was followed through
Good. I got several people to apply and they were easy to talk to and all had free estimates and willing to work with you on a good time time to come to your house
Made it easy to find a good company for our move, I got a lot of good leads and a good idea on what it would take.
They provided a great report and definitely made this experience absolutely amazing.
I filled out the request for info on a few contacts and I got called and the contractors came and after a few weeks we decided to hire Steve Haley because we wanted a screened in porch and he was the only one who said he could do it for us! The others tried to add on several thousands of dollars and make us get a sunroom w glass which I really did not want to do. I am so happy I have Steve a final call back because I almost went for the sunroom and paid the extra money.
First time user, loved it! Made getting the right hep very easy.
They did very good job for me---------------------------------------------------
Home Advisor followed up on their recommendations to see if I was satisfied and I was pleased with that
This is my third project through home advisor and have been highly satisfied.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members