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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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I'm impressed how fast the technicians called me offering their services.
I was aware that rain was approaching and was so happy that two people responded to my query
Very quickly, and I hired one, am happy with the work he did, and because of his timely response, we
Beat the rain.
Professional experience throughout. Professional work. Only negative is the sales reps were a bit pushy for a sale.
I called the tree service's local number from the internet and didn't expect HomeAdvisor to pick up the line, so I was a little leery at first. But they took my information and I heard back from the contractor within the hour as I recall. That was my first experience with HomeAdvisor and they followed up to make sure I had been contacted and satisfied.
Signed on as a licensed contractor. Have cancelled three times. Still being charged on our account for "leads". Impossible to deal with.
I am not from here so I was having trouble finding someone when I was able to find help on the computer through Home Advisor. Two persons answered right away and I was able to select one and get the job completed that day.
Although HomeAdvisor only gave me one choice of contractors in my area, I was very pleased from the start with Jorge and his commitment to serving my needs. I know there are lots of Plumbers in my area - it is hard to believe that HomeAdvisor could only give me one referral. This experience turned out good - a previous experience did not. I am always hopeful when I need a connection.
My front door very hard to open and close. It is an older door. It seems to have needed some adjustments on how it was hung.
We had a complex set of projects for an old house. I was easily able to find the right company to work with. Home Advisor probably saved me many hours of research and other work. Will absolutely use the service again!
Highly appreciated and happy with service. I get people to answer right away.
I was contacted by this company and they put me on their schedule within a few days. Fast and personable workers.
I recently purchased a home and needed a reputable electrician to update the service panel prior to my moving in. I performed a web search and HomeAdvisor came up so I thought I'd give a try. I found several willing to quote my needs but many never got back to me. I week later I made my selection and as scheduled the work was completed. I would recommend Home Advisor to others. But I would suggest Home Advisor come up with grading for contractor responses and follow up.
Great! Ladies were very sweet & hard workers! I will recommend them to anyone who needs a reliable cleaning service!
Home Advisor was excellent for leads but I was unable to write a review on Home Advisor - I still want to
All the guys at Ric over head doors did a fantastic job getting my new door in stalled the wife loves it as long she happy all is well. And i get to live another day. Haha hahaha... Great job Thanks to all..
Built house several years ago and decided it was time check the septic system. Challenge was finding it after all the landscaping was done. Sought a knowledgeable septic pumping company and was able to find one easily
Excellent had many responses, hired B W Engineering who did excellent work. Thank you for the referrals
We have yet HA several times and have found it to be a great resource and time saver.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

