HomeAdvisor (Powered by Angi)

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HomeAdvisor (Powered by Angi)

2.5

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HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
619
value
542
shipping
130
returns
171
quality
492
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Texas
1 review
0 helpful votes
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I'm impressed
November 11, 2020

I'm impressed how fast the technicians called me offering their services.

Date of experience: November 11, 2020
Massachusetts
1 review
0 helpful votes
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My request was quickly responded to
November 11, 2020

I was aware that rain was approaching and was so happy that two people responded to my query
Very quickly, and I hired one, am happy with the work he did, and because of his timely response, we
Beat the rain.

Date of experience: November 11, 2020
New Jersey
1 review
0 helpful votes
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Quality workmanship
November 11, 2020

Professional experience throughout. Professional work. Only negative is the sales reps were a bit pushy for a sale.

Date of experience: November 11, 2020
North Dakota
1 review
0 helpful votes
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Unexpected but efficient and friendly
November 11, 2020

I called the tree service's local number from the internet and didn't expect HomeAdvisor to pick up the line, so I was a little leery at first. But they took my information and I heard back from the contractor within the hour as I recall. That was my first experience with HomeAdvisor and they followed up to make sure I had been contacted and satisfied.

Date of experience: November 11, 2020
Alabama
2 reviews
0 helpful votes
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Scam
December 11, 2020

Signed on as a licensed contractor. Have cancelled three times. Still being charged on our account for "leads". Impossible to deal with.

Date of experience: November 11, 2020
South Carolina
1 review
0 helpful votes
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Tree research
November 11, 2020

I am not from here so I was having trouble finding someone when I was able to find help on the computer through Home Advisor. Two persons answered right away and I was able to select one and get the job completed that day.

Date of experience: November 11, 2020
Louisiana
1 review
0 helpful votes
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Thankful for the connection
November 11, 2020

Although HomeAdvisor only gave me one choice of contractors in my area, I was very pleased from the start with Jorge and his commitment to serving my needs. I know there are lots of Plumbers in my area - it is hard to believe that HomeAdvisor could only give me one referral. This experience turned out good - a previous experience did not. I am always hopeful when I need a connection.

Date of experience: November 11, 2020
Texas
1 review
0 helpful votes
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Front entry door
November 11, 2020

My front door very hard to open and close. It is an older door. It seems to have needed some adjustments on how it was hung.

Date of experience: November 11, 2020
Maryland
1 review
0 helpful votes
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Above and Beyond Expectations
November 11, 2020

We had a complex set of projects for an old house. I was easily able to find the right company to work with. Home Advisor probably saved me many hours of research and other work. Will absolutely use the service again!

Date of experience: November 11, 2020
New York
1 review
1 helpful vote
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Idw reality llc
November 11, 2020

Water line installation done quickly and at a reasonable price

Date of experience: November 11, 2020
Kentucky
2 reviews
0 helpful votes
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Tree service customer
November 11, 2020

Highly appreciated and happy with service. I get people to answer right away.

Date of experience: November 11, 2020
Kansas
1 review
0 helpful votes
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Wallpaper and popcorn ceiling removal
November 11, 2020

I was contacted by this company and they put me on their schedule within a few days. Fast and personable workers.

Date of experience: November 10, 2020
Alabama
1 review
0 helpful votes
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Review
November 11, 2020

Have used twice in last month and have not been disappointed

Date of experience: November 10, 2020
New Hampshire
1 review
0 helpful votes
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Finding the right Contractor
November 11, 2020

I recently purchased a home and needed a reputable electrician to update the service panel prior to my moving in. I performed a web search and HomeAdvisor came up so I thought I'd give a try. I found several willing to quote my needs but many never got back to me. I week later I made my selection and as scheduled the work was completed. I would recommend Home Advisor to others. But I would suggest Home Advisor come up with grading for contractor responses and follow up.

Date of experience: November 10, 2020
Florida
1 review
0 helpful votes
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House cleaning service
November 11, 2020

Great! Ladies were very sweet & hard workers! I will recommend them to anyone who needs a reliable cleaning service!

Date of experience: November 10, 2020
Wisconsin
1 review
0 helpful votes
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Getting leads for service
November 11, 2020

Home Advisor was excellent for leads but I was unable to write a review on Home Advisor - I still want to

Date of experience: November 10, 2020
Georgia
1 review
0 helpful votes
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New garage door
November 11, 2020

All the guys at Ric over head doors did a fantastic job getting my new door in stalled the wife loves it as long she happy all is well. And i get to live another day. Haha hahaha... Great job Thanks to all..

Date of experience: November 10, 2020
Virginia
1 review
0 helpful votes
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Found hidden septicctank
November 11, 2020

Built house several years ago and decided it was time check the septic system. Challenge was finding it after all the landscaping was done. Sought a knowledgeable septic pumping company and was able to find one easily

Date of experience: November 10, 2020
Virginia
1 review
0 helpful votes
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Power wash RV
November 11, 2020

Excellent had many responses, hired B W Engineering who did excellent work. Thank you for the referrals

Date of experience: November 10, 2020
Maryland
1 review
0 helpful votes
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Great resource!
November 11, 2020

We have yet HA several times and have found it to be a great resource and time saver.

Date of experience: November 10, 2020

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
+360
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