On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Well organized. Crew was great. Cost was better than most. Timely install. Honest people. Do what they say.
Excellent work. Will hire him again. He did an excellent job cleaning the gutters. Thank you.
I WROTE EXTENSIVE REVIEW on the request email from home advisor and I thought it would transfer. I will continue to use Arturo-he was prompt (offered multiple times to come) arrived early but stayed in his truck until he was sure we were ready. He then came and understood our problem, listened to both of our concerns, went to the store to obtain the part and then quickly repaired our water pressure gauge and capped off another pipe.
I did not realize he was a contractor-so as soon as we have organized our list of "todos" we will call him again.
Thanks! Maureen and Beverly
As soon that I read the reviews and noticed it was a local company. I decided on Marion
Very helpful in finding someone who could do both painting and dry wall repair as not to have to hire two different people.
Called HomeAdviser and immediately sent me referrals. Met with the first referral the next day and hired him.
Call was returned quickly.
Came and did the job. Very thorough. He took pictures of the gutters, before and after
Lawn's Plus did an excellent job. Russell and the entire crew did an excellent job. Would recommend them highly.
Two recommendations and I had both bid. One was local and that's who I went with. He was excellent and reached out to me. It was so much easier than just calling companies. Also, he was much cheaper.
I trusted the plumber that contacted me through HomeAdvisor. Mistake I was scammed out of $175 from Cass Plumbing Tampa, Fl. Diagnostic fee. I called because I had a leak & asked for a new shower value replacement & I already had the valve. Free estimates not true your charged the $175 fee for them to tell you what you already know. Then a ridiculous quote of $400-$500 to fix. The entire original shower plumbing install wasn't that much. Can't trust HomeAdvisor anymore & you shouldn't either.
Here's my awful experience.
- I booked a handyman to install a couple of bathroom sink faucets three days in advance. He cancelled two hours before the booking time and the best HomeAdvisor could do initially is send someone else out 4 days later.
- After 45 minutes on the phone with customer service, they booked another handyman for Monday. As it turned out, the fellow that showed up admitted that he really didn't know much about plumbing and was not able to complete the job.
- They then recommended a plumbing company who showed up on Wednesday and they wanted $1100 to do the job or $400 an hour!
I live in suburban Philadelphia, not New York City, so the location is not a cost factor.
I received the name of a great local contractor to replace my old fence.
So professional and unbelievably quick, other tree services said 3 to 4 weeks or 12 weeks or more, no way the dead tree was dangerous and limbs were falling, my son missed a dead limb 15'long by 10"in diameter. I got the estimate on 11/6/20 and they were here on 11/11/20, they worked in the rain and it was amazing it took 2 hours for a large dead maple tree to be cut to the ground and cleaned up.The crew was professional and kind.
Very pleased. Received 3 contractors and found the one I used.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members