On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Vendors quickly responded to my service request. Quotes provided were professionally presented.
Our condo association needed to replace porch railings on 20+ units and to make repairs to numerous decks.
You first told me that you had someone to put in my door. You even charged me over $500.00 dollars for the job. Than the day you scheduled it for you then changed the date for 2 weeks out. When I called you then told me that was still tentative. I wont my money back.
Please please please avoid them! They will rip off your business they will lie they will bring you garbage leads and never help you. Dont do business with them unless you wanna go bankrupt
Home Advisor is always a great experience, in my experience. I have never been disappointed
Always goodI get estimates fast and I always get good workers and I always get a good price and I've use this about five times already and I am very happy
I was able to investigate and compare companies. Anjie's List made comparisons and contacts simple and efficient.
I got the job finish in a little time affordable price and clean work
We have hired several HomeAdvisor contractors for a new railing, new double-level deck, painting projects, driveway sealing and more. All have been very professional and capable -- at a reasonable price.
I have used HomeAdvisor three times now. It has become my go to for home repair. Old houses need lots of upkeep and each time they have recommended someone I have been extremely happy with the outcome. I am not obligated to use their people but they have been great. After each service request HomeAdvisor checks to make sure I have received quality service and if I have a problem they provide a way for me to let them know right away. HomeAdvisor has become my Uncle Joe every time I needed a service I would reach out to him because he had a friend who either was in the trade or knew someone who was.
Great Experience. Jeff showed up and did not need anything. He brought all his supplies and completed his work quickly and quietly.
Had 4 businesses for contact in minutes, response from one within the hour, work completed that morning
Slab doors precisely measured and hung. Great attitude! So easy to work with as I just had to stay out of the way.
Called on Nov 11. Literally had someone come out same day and fixed my problem.
Good over all but I did not like the extra and hidden charges it was confusing
It was very hard to get it right the doors were on unlevel ground to be straight zimmer Carpentry did a great job.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members