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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Fast. Easy to access. Easy to navigate. Convenient. Efficient.
Great experience; received great references and the final project turned out great.
Installation of my built in oven was flawless. Thanks Home Advisor for helping me find a handyman for the job.
Great results every time I never have any problem with them or the people they refer to me.
I paid for 1 year with home advisor. They claimed they had 100s of people searching for my type of company (Cleaning services). I received several leads, however after contacting all of them via text, phone call and email over and over again it quickly became apparent that the leads were no good. This continued on all while I was paying for these awful leads. Finally my year was up (I froze the leads and stopped using the service after 6 months and hundreds of dollars wasted not including the initial $399 start up fee) and I officially was able to cancel the service... Now 2 times a day I get phone calls from their "Customer service specialists" looking to get me back as a valued pro to their network. I tell them it was a bad experience and I would never work with them again. They ask what they can do and I again reiterate EVERYTHING that happened and why I was frustrated. Nobody ever legitimately wants to help out. The last 2 sales people who have called have been the worst. They call and ask how to earn my business to which I reply you won't, I would never spend another penny with you fraudulent company and they just hang up on me. I called home advisor and asked them to remove my name off their lists to which they replied "You are already on the do not call list" but here I am still getting phone calls months later. DO NOT USE HOME ADVISOR. This company is a total scam. They will not do what they promise, on top of that they will wast so much of your time with trash leads that you pay for and net nothing out of. Not worth the time, money or effort to deal with the idiots.
My experience with HomeAdvisory led us to and confirmed a great contractor. Centerpoint Energy's "Energy Audit of my house was super and the quality of the professionals that came out to do our blow in insulation in a crawl space was also extremely easy and well-executed. The question/follow up from Home Advisor was positive as well.
The person who gave me a quote was friendly on time and very knowledgeable. The painting team was fast and very neat, no trash left behind. I would call on this company again.
Sonny called me on monday and came out, replaced the flashing on my roof, inspected my roof.
Called to address a project we DIY started and needed correction and completion. Interested companies called me right away to quote.
Had water leaking from a pipe and contact home advisor and they got me hooked up with an excellent company that handled the issues quickly
Provided three contractors, only one that seemed willing to come to the house to give an estimate. (Zoom drain)
Completely satisfied with the service I received. Robert was an excellent worker and was prompt and courteous!
A1. Best. Have used Home Advisors numerous times for various projects. Never disappointed.
I trust Home Advisor did verification of the contractors insurance, bond. So I can trust the contractor and just get a good proce.
Multiple tree limbs were broken in a storm that left thousands of downed trees in my community, making it very difficult to find help to manage my broken limbs that were threatening my fence. The tree trimming company's were 3-6 weeks out. Stohel's Handyman service sent me someone the next day and within a short time the problem was managed
We were in need of a home inspector for a home out of state. Covid hit our previous inspector and we needed another one quick. We had Barry call us within 1/2 hour of contacting Home Advisor. Great service!
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members