HomeAdvisor (Powered by Angi)

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HomeAdvisor (Powered by Angi)

2.5

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HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
619
value
542
shipping
130
returns
171
quality
492
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Missouri
2 reviews
0 helpful votes
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Great service
November 18, 2020

Company: Ledbetter land works.
Great service, on-time arrival
clean up is great
Price is fair.
Will use them again. Rate 10.

Date of experience: November 17, 2020
Georgia
1 review
0 helpful votes
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Great job
November 17, 2020

We have used Home Advisor for other projects and were never disappointed. Feel safe with using their companies.

Date of experience: November 17, 2020
Florida
1 review
0 helpful votes
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A Good Business Idea
December 17, 2020

HomeAdvisor is a good business idea, however, once you provide your name, address and contact information, the calls from prospective contractors begin immediately and the vendors aren't always as professional as I would prefer. When I was in need of paint professionals, I received calls from HomeAdvisor paint vendors who questioned me about the urgency of my project, promised to call back, and didn't. When I was in need of pressure washing services, I received an immediate call from a guy in Georgia who pulled up my home on Google Maps and began to quote prices to me based on what he saw on Google Maps. He estimated that my project would cost $1,000. The contractor I eventually hired through HomeAdvisor did the work for half of that estimate. The home repair industry is obviously unregulated. It would be helpful if HomeAdvisor provided the consumer with more up front information about the vendors in their database and the screening and background checks that were done before accepting them.

Date of experience: November 17, 2020
Texas
2 reviews
0 helpful votes
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My go-to for home projects
November 17, 2020

I have used Home Advisors for three home projects recently; electrical, painting and appliance repair. All the contractors were timely, polite and completed the job professionally.

Date of experience: November 17, 2020
Nevada
1 review
0 helpful votes
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I will definitely call Murat again!
November 17, 2020

Murat was on time which i appreciated and he did a good job and he got it done in a timely manner.

Date of experience: November 17, 2020
Hawaii
1 review
0 helpful votes
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House cleaning
November 17, 2020

Confusing #of emails. Few vendors to pick from. Great that i met this co.
If u dont call right away it doesn't return on subsequent emails.

Date of experience: November 16, 2020
Louisiana
1 review
0 helpful votes
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Soft wash on home
November 17, 2020

The company I used was great. Answered my asking for them was very quick. Arrived on time and did a great job.

Date of experience: November 16, 2020
California
1 review
0 helpful votes
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Solid service
November 17, 2020

The company was very responsive to my needs. They were very professional and did a great job.

Date of experience: November 16, 2020
Massachusetts
1 review
0 helpful votes
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Tree work
November 17, 2020

Start to finish was very efficient and affordable - would recommend to anyone

Date of experience: November 16, 2020
New Jersey
1 review
0 helpful votes
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Roof
November 17, 2020

The company arrived as promised. They worked clean and left no mess.

Date of experience: November 16, 2020
Virginia
1 review
0 helpful votes
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Fill Sink hole
November 17, 2020

Excellent.
Good price
On time
Very professional
Offered a follow up if needed

Date of experience: November 16, 2020
Georgia
2 reviews
0 helpful votes
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Exceeded Expectations
November 17, 2020

The experience was not great at first. Getting bombed by texts and emails is not fun for me. However, when I had the time to look at the suggested contractors, I was quickly able to pick 3 to request quotes. All 3 were very prompt and professional. The contractor we choose was the best home service construction contactor we have ever used. I will definitely be using HomeAdjiser again.

Date of experience: November 16, 2020
Connecticut
1 review
0 helpful votes
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Will use again
November 17, 2020

Once again Home Advisor has helped me find a home pro who does a great job at a reasonable price. I appreciate the vetting you do with your vendors, I have never had a bad experience.

Date of experience: November 16, 2020
Pennsylvania
1 review
0 helpful votes
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GREAT EXPERIENCE!
November 17, 2020

Gary is the man! He is very professional and gets the job done in no time!

Date of experience: November 16, 2020
Colorado
3 reviews
0 helpful votes
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Very helpful
November 16, 2020

HomeAdvisor introduced me to a number of qualified contractors for my project. I chose one of their candidates and was very happy with the results. A+

Date of experience: November 16, 2020
Texas
1 review
0 helpful votes
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Brick mailbox rebuilding
November 16, 2020

Fernandez Landscape Contractors Service did an outstanding job! We are very pleased with the scoping of the job and the work plan that was created. Ernesto's team were professional, expert and friendly. We love the end outcome!

Date of experience: November 16, 2020
Arizona
1 review
0 helpful votes
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Handy man needed.
November 16, 2020

Honest and very good. Would use this service again if my door has any issues

Date of experience: November 16, 2020
Georgia
1 review
0 helpful votes
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Washamania
November 16, 2020

The guys got to my home 20 minutes early. It look longer than expected. They arrived on November 14 and didn't finish til November 16. The machine they originally had stopped working. The next day they got a new one, but had to leave to find out why the pressure was so low. I don't blame them. These were unforeseen events. I would recommend them highly.

Date of experience: November 16, 2020
Florida
3 reviews
0 helpful votes
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Excellent work by Ryan and Mike
November 16, 2020

The crew was very knowledgeable in design and material To be used for the project.The job was started and finished on time. Also the area around the project was kept neat and clean at all times. Project looks great!

Date of experience: November 16, 2020
Ohio
1 review
0 helpful votes
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Very Helpful
November 16, 2020

Very professional and helpful. Would recommend to anyone who needs help with home repairs.

Date of experience: November 16, 2020

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
+360
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