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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Company: Ledbetter land works.
Great service, on-time arrival
clean up is great
Price is fair.
Will use them again. Rate 10.
HomeAdvisor is a good business idea, however, once you provide your name, address and contact information, the calls from prospective contractors begin immediately and the vendors aren't always as professional as I would prefer. When I was in need of paint professionals, I received calls from HomeAdvisor paint vendors who questioned me about the urgency of my project, promised to call back, and didn't. When I was in need of pressure washing services, I received an immediate call from a guy in Georgia who pulled up my home on Google Maps and began to quote prices to me based on what he saw on Google Maps. He estimated that my project would cost $1,000. The contractor I eventually hired through HomeAdvisor did the work for half of that estimate. The home repair industry is obviously unregulated. It would be helpful if HomeAdvisor provided the consumer with more up front information about the vendors in their database and the screening and background checks that were done before accepting them.
I have used Home Advisors for three home projects recently; electrical, painting and appliance repair. All the contractors were timely, polite and completed the job professionally.
Murat was on time which i appreciated and he did a good job and he got it done in a timely manner.
Confusing #of emails. Few vendors to pick from. Great that i met this co.
If u dont call right away it doesn't return on subsequent emails.
The company I used was great. Answered my asking for them was very quick. Arrived on time and did a great job.
The company was very responsive to my needs. They were very professional and did a great job.
The company arrived as promised. They worked clean and left no mess.
Excellent.
Good price
On time
Very professional
Offered a follow up if needed
The experience was not great at first. Getting bombed by texts and emails is not fun for me. However, when I had the time to look at the suggested contractors, I was quickly able to pick 3 to request quotes. All 3 were very prompt and professional. The contractor we choose was the best home service construction contactor we have ever used. I will definitely be using HomeAdjiser again.
Once again Home Advisor has helped me find a home pro who does a great job at a reasonable price. I appreciate the vetting you do with your vendors, I have never had a bad experience.
Gary is the man! He is very professional and gets the job done in no time!
HomeAdvisor introduced me to a number of qualified contractors for my project. I chose one of their candidates and was very happy with the results. A+
Fernandez Landscape Contractors Service did an outstanding job! We are very pleased with the scoping of the job and the work plan that was created. Ernesto's team were professional, expert and friendly. We love the end outcome!
Honest and very good. Would use this service again if my door has any issues
The guys got to my home 20 minutes early. It look longer than expected. They arrived on November 14 and didn't finish til November 16. The machine they originally had stopped working. The next day they got a new one, but had to leave to find out why the pressure was so low. I don't blame them. These were unforeseen events. I would recommend them highly.
The crew was very knowledgeable in design and material To be used for the project.The job was started and finished on time. Also the area around the project was kept neat and clean at all times. Project looks great!
Very professional and helpful. Would recommend to anyone who needs help with home repairs.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

