HomeAdvisor (Powered by Angi)

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of HomeAdvisor (Powered by Angi)

HomeAdvisor (Powered by Angi)

2.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate HomeAdvisor (Powered by Angi)?
grey stargrey stargrey stargrey stargrey star

HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
619
value
542
shipping
130
returns
171
quality
492
This company does not typically respond to reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Rhonda T.
Unfollow Rhonda T.
Share Review
Report Review

An Excellent Experience
November 18, 2020

I sent the email, answering all of the questions
And had a response within minutes!

Date of experience: November 17, 2020
Connecticut
1 review
0 helpful votes
Follow Andre A.
Unfollow Andre A.
Share Review
Report Review

It was professional and employees were proficient and work was quality!

Date of experience: November 17, 2020
North Carolina
1 review
0 helpful votes
Follow Bessie A.
Unfollow Bessie A.
Share Review
Report Review

Great Connections
November 17, 2020

Refreshing. I really loved Karen's sensitivity in cleaning around my terminally ill husband. She used noise free cleaning and less fragrances.

Date of experience: November 17, 2020
Washington
1 review
0 helpful votes
Follow ROBERT J.
Unfollow ROBERT J.
Share Review
Report Review

Damn Robots
December 17, 2020

Too many responses from robots or people asking the same information zip already gave home advisor and promising to get back later. They did hook me up with an excellent local business though.

Date of experience: November 17, 2020
Oregon
1 review
0 helpful votes
Follow Paul B.
Unfollow Paul B.
Share Review
Report Review

Cleaning skylight
November 17, 2020

Good close followup after I chose service to use. Advised me when vendor way running behind time was appreciated.

Date of experience: November 17, 2020
Pennsylvania
1 review
0 helpful votes
Follow Joe A.
Unfollow Joe A.
Share Review
Report Review

Good way to get vendors fast
November 17, 2020

Great experience I found good vendors at reasonable price

Date of experience: November 17, 2020
Pennsylvania
1 review
0 helpful votes
Follow Curt Z.
Unfollow Curt Z.
Share Review
Report Review

One truly useful website and app
November 17, 2020

Home Advisor constantly amazes me with the ease of use and the responses I get for each project. Stop pounding the pavement and burning up the phone lines trying to find contractors yourself. Home Advisor saves you time, effort, and money.

Date of experience: November 17, 2020
Florida
1 review
0 helpful votes
Follow Rachel E.
Unfollow Rachel E.
Share Review
Report Review

Gator Construction
November 17, 2020

Great work wonderful custom service! I would definitely recommend to family and friends very reliable!

Date of experience: November 17, 2020
Pennsylvania
1 review
0 helpful votes
Follow Joan V.
Unfollow Joan V.
Share Review
Report Review

Excellent
November 17, 2020

He came when he told me and did a great job. Will have him back next year.

Date of experience: November 17, 2020
Missouri
1 review
0 helpful votes
Follow Ray X.
Unfollow Ray X.
Share Review
Report Review

It worked great
November 17, 2020

It was easy to use. I described the work that i needed they sent me names of companies that could do it and i contacted one.

Date of experience: November 17, 2020
Illinois
1 review
0 helpful votes
Follow Jaclynn X.
Unfollow Jaclynn X.
Share Review
Report Review

IGUARD HVAC
November 17, 2020

Very happy with this contractors work. Pays a lot of attention to the details!

Date of experience: November 17, 2020
Texas
1 review
0 helpful votes
Follow Arthur D.
Unfollow Arthur D.
Share Review
Report Review

First time with Home Advisor.
November 17, 2020

Very good. Found a contractor that was helpful and professional.

Date of experience: November 17, 2020
Florida
1 review
0 helpful votes
Follow Brenda O.
Unfollow Brenda O.
Share Review
Report Review

Water softener tank replacement
November 17, 2020

Replaced water softener tank and repaired parts. David was very personable and professional. Did not pressure me into buying new system.

Date of experience: November 17, 2020
Massachusetts
1 review
0 helpful votes
Follow Vicki X.
Unfollow Vicki X.
Share Review
Report Review

Highly Recommend
November 17, 2020

Website was very user friendly & within minutes of requesting a contractor, had an email from one asking to set up an appointment for a bid.

Date of experience: November 17, 2020
Colorado
1 review
0 helpful votes
Follow Ryan H.
Unfollow Ryan H.
Share Review
Report Review

Wonderful experience
November 17, 2020

I used HomeAdvisor to find someone to replace a few doors in our home. Someone called me within an hour and he was here the next day on a Sunday morning to look at the work. We've been working with him for a couple weeks now. Very satisfied.

Date of experience: November 17, 2020
Canada
1 review
0 helpful votes
Follow Roxane W.
Unfollow Roxane W.
Share Review
Report Review

Want option other than Fixed Rate
December 17, 2020

My project was not clearly within their Fixed Rate option defined limits. Was not given a way to not use the Fixed Rate option. Using that feature would not have clearly identified project to awarded contractor and would have underpaid him/her. I want to select who does my job; not have the contractor chosen for me.

I will quit using HomeAdvisor if that becomes your only option.

Date of experience: November 17, 2020
New Jersey
2 reviews
0 helpful votes
Follow Terri C.
Unfollow Terri C.
Share Review
Report Review

Terri McFarlane
November 17, 2020

As a new home owner, my comfort level was made at ease when I spoke to one of their customer services (ROB). Now, I'm not afraid to open the electrical box.(smile) Thank you again for your quick response as well!

Date of experience: November 17, 2020
Florida
1 review
0 helpful votes
Follow Cindy W.
Unfollow Cindy W.
Share Review
Report Review

Smooth transaction
November 17, 2020

Such an easy company to use I thought I'd be bombarded with phone calls or text so I was a little scared to use the company but it wasn't I just got a couple quotes in my area

Date of experience: November 17, 2020
California
1 review
0 helpful votes
Follow Maria B.
Unfollow Maria B.
Share Review
Report Review

Good
November 17, 2020

Provided with multiple contractors which gave me the opprtunnity to compare different prices, each contractor had addional ideas for the project.

Date of experience: November 17, 2020
North Carolina
1 review
0 helpful votes
Follow Eleanor U.
Unfollow Eleanor U.
Share Review
Report Review

Gutter Clean-out
November 17, 2020

Excellent - on-time - well prepared - went right to work - very thorough - good "clean-up" after finished.

Date of experience: November 17, 2020

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
+360
See all photos