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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Easy to apply for certain projects, and understandable directions quick suggestions on Contractors
Your company recruits the best people. I have used Home advisor a few times and I have not been disappointed.
Easy to use and find local contractors to bid the work needed to be done.
Gave me several options to choose from not just cost
I mean, how would I know required hours for replacing a skylight? Fixed price quote for the job was obviously less than just the replacement unit that I knew was needed.
So I contacted the suggested contractors, let them provide the quotes, and had a great experience with the one I went with.
HomeAdvisor's nice staffers kept sending me options to complete my project until I found a vendor who got it done.
I know more about garage doors than I did before. I know how to take care of it.
I believe HomeAdvisor works better than Angie's List, I went to both looking for someone to replace my tub with a walk in shower, HomeAdvisor came through with better results.
I asked for a quote he was able to get out the next morning and do the repair the same day all within an hour while staying in budget it was actually quite amazing he pointed out another problem area and was able to fix that still in budget
Have used HomeAdvisor several times. A few times the recommended companies were not able to handle the job, even though the job description was clear. Overall, though, I have received some excellent recommendations and was pleased with the work that was done.
The process took only a few minutes and I was signed up. Excellent service
I received an immediate response from a number of contractors.
Fabulous Yates was professional, fair priced, and I wrote more already
Home Advisor is a great resource to find contractors for home repairs/projects. It is especially helpful if you are new to the area and it is difficult to get referrals.
The companies that responded were very timely and got bids in timely also.
I needed a large limb removed from a storm. Everyone I called was either not taking on customers or would be out to assess the problem in a few days. Not Olivera's - they were here the next day and the limb left with them!
Job Well Done! Highly recommended! You'll get your moneys worth. Became an instant celebrity in your neighborhood.
THEY INSTALLED CHRISTMAS LIGHTS ALONG THE ROOFLINE OF THE HOUSE AND A TREE IN THE FRONT YARD. SHOWED UP WITH THE LIGHTS, TIMERS AND CORDS AND GOT RIGHT TO WORK. WILL DEFINITELY HIRE THEM AGAIN. OTHERS THAT WE TRIED TO HIRE WOULDN'T CALL BACK OR NEVER SHOWED UP.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

