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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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I live NYS and my project was in Abany Ga. This site help cut the anxiety of finding a honest and competent contractor. I've received quotes from HOMEADVISOR contractors (NYS) before, and they always tried to take advantage of me. Mario was vetted already and was very pleasant to work with.
I downloaded the app and it was easy to use. I had a choice of two contractors and called both and selected one.
Easy project. Time from initial contact to job completion was less than 24 hours..
Homeadvisor provided a professional list. I hired the second person who called.
I was surprised it worked so quickly after entering my requirements into HomeAdvisor. The Owner of Garden state Water Heaters called me back in 15 minutes.
I had 5 contractors offer quote within the first two days of request on home advisor. Selected one of the five and had the job completed less than 2 weeks later.
My experience with Home Advisors is great! I never have to worry about the businesses I hire, they do the preliminary search and background check for me. We always want to find a reliable, responsible and trustworthy business.
Went on line with home advisor, followed the guide. Put in the necessary information and in a very short time I started receiving responses to my inqure.
Needed to finish a painting job prior to Thanksgiving. HA set me up with a few contractors who came quickly to give quotes and were able to get the job done on time! My home looked great for Thanksgiving dinner!
Staff was professional and responded to my needs immediately
I had been looking for someone to do a stucco repair on my house. I had 2 areas that had bubbled away from the wall and were delaminating. Two local guys that were recommended looked at the project and did not want to get involved. I ended up completing a request through home advisor and within one hour I received the first call. This pro knew his business and took care of me within 2 days.
Everything was as promised. Price, time to completion,
Very pleasant having them in my home. They worked very hard at the list of projects I gave them. Everything looked perfect when finished.
They connected back with me to see if I completed the project. When I said I hadn't because I was still getting estimates. They gave me his name.
Very professional and concise. Arrived exactly when promised. I do recommend him.
Was pleased to be offered multi-choice plumbing company's this impressed our family. I would recommend Home Adviser. Will use this service again!
Easy to use their website and they responded quickly with contractors!
Dan arrived before secluded time and the job was finished in about an hour and Half. The door works like new.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

