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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Not everyone on the list of recommendations will contact you.
Annoying that there is not a list of services I have used over the years. There are. A couple of companies I would like to call again but HA does not keep track of all my projects. Have used painters, tree cutters, drywallers, garage door care and house cleaning.
My experience working with home advisor has been awesome! The liaisons were more than willing to help me find the appropriate contractor for my project. They even followed up with me to ensure satisfaction!
Excellent, easy to use and informative. I would recommend using this site.
I received several names of local plumbers within about 10 minutes of completing the online questionnaire and received phone calls from 2 of those companies within that same amount of time. I hired the first company that called. The plumber arrived within 2 hours of the call and completed the repair.
Was directed to a company to have my tank removed.
They checked in periodically to see how the contact had progressed
Pleasant experience, worker was nice and easy to work with.
Very nice i job I would reconmend him to other people any time now I may give him another other job to do i really like the work that he did for me and he a HIS CREW was so nice to me
Yes i really love his work and they start there job on time for me
Did a wonderful job. Addressed all concerns. Cleaned everything thoroughly.
Used HomeAdvisor to look for a garage door installer. Quick and accurate when finding a good contractor for your home repairs.
We had 4 rotted out windows. Our handyman removed rot, and found matching paneling to repair them with.
Fast and recommends professionals! They're easy to user's information an easy to use website to help customers find the best people for each project.
Minus the problem with the payment process, I am overall satisfied with the service.
Amazing; I was surprise at the time it took them to complete two bathrooms
Great experience. Always return my calls. Now I'm waiting on the jobs to start rolling in.
Good. The contractor called within minutes of my initial inquiry to set an estimate appointment. They should up at the appointment on time and later did the work in a short amount of time.
Very good experience, Manuel do a really good job replacing a broken glass
I found my contractor via Home Advisor and was very pleased with the results.
Home Adivsor provided contact information for multiple contractors. A representative even called us to see if we were making progress, after which we were contacted by multiple contractors who could schedule our project.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

