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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Needed to replace garage door operator. Went to home advisor. Recieved a list, chose a contractor. Job done within hours. Life is good!
When I excepted the call from Home Advisors I was assured that Home Advisors will be with me through the fruition and the accomplishment of the project.
I was also given their direct number so if I did needed to contact them, I would not get the same person. She also referred me to a restaurant where I could get some good chili!
I was referred pros but some did not respond or get me what I needed. Homeadvisor reps made sure to touch base with me until we found contractors that worked for me and got the job done. No hassle or anything like that just pure customer service.
Knew what he was doing answer all my question I would and will recommend them
Tech allowed me to observe his activities. Unfortunately, I neglected to take notes while he demonstrated the various operations. I really need a refresher of operating procedures.
Home Advisor even called me to see how the project is going.
VERY PLEASED, CONTACTED VERY FAST, JOB DONE VERY PROFESSIONALly, RECOMMEND THIS COMPANY AND THE TECH TO EVERYONE
Very good experience they were on time a gave good quality work and am very appreciative for the work they have done and would definitely recommend
I put in a request to find someone to clean my gutters. One of the three responders was a gutter filter installer. I only wanted my gutters cleaned and had no interest in having gutter covers installed. The the second responder charged over double of what I have previously paid to have my gutters cleaned. Fortunately the third option was reasonable and I hired them for the job. But it would have been nice to have had 3 real options to choose from
Response was quick, cost was reasonable. Part was no available in Houston. Had part shipped from Indianapolis. Diagnosis was $65, new part (heating element) plus installation was additional $150. Total installation was about 1/2 hour, with minimum mess.
Great experience! Would use them again.
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Water heater was leaking. Did a random search for plumbers. Home advisor came up in the Google search. Interface is easy to use and designed well. I put in the info and within a few hours was contacted by the plumber that we eventually selected.
Was able to schedule a pro for my project by using the Home Advisor App. Very easy to do based on the questions and guidance provided by the App.
Very easy to use and had call back same day I submitted request.
Very good experience. Everything we discussed was taken care of. Tree limbs were cut and trashed. Did a complete walk thru and picked up all debris. Looks like a new yard. Very much appreciated the work that was done.
Home Advisor is an excellent site. We had immediate access to professional contractors who were all responsive and presented detailed quotations. The reviews on Home Adviser helped us to make an informed decision about which company we ultimately went with.
Called around for prices and this was the best service and price received
I was under the presumption that home advisor would provide legitimate contractors that were reputable, the first company that was recommended to me by home advisor was a company called CJ Construction, this person basically ripped me off for five grand and then disappeared off the face of the earth, phone number disconnected, and I have no recourse other than to hire an attorney. I thought that the whole reason to go through home advisor, is they would recommend reputable, known legitimate contractors, that is not the case, I was completely screwed over and now I'm gonna have to go through hell to try to get my five grand back.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members