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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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I have had bad experience with trying to find a range hood vent installer. I used every site and all they would refer is HVAC but that is not what I needed.
Very quick! Within 10 minutes I received calls from 2 service providers. I was able to make a decision in less than 24 hours and get a scheduled service date.
Great Company. A very professional experience. Will use again. Thank you.
Reliable references. Estimate time varies. You can tell which companies plan accordingly to secure jobs a. S.a. P. I recently hired a plumbing company because my main drain backed up into the basement. One company customer service employee told me they could arrive for an estimate in 10 days. Obvious lack of knowledge.
Found several great tree service providers through HomeAdvisor.
Found these people on Homeadvisor and will definitely look to them for any future work. Both Mr. Rooter and Homeadvisor. Very satisfied customer
I recently used Home advisor for a home painting g project and was very pleased.
Very friendly and professional young man. Will hire him again. Great job! Thank you!
Not sure the Member experience is a good value. There are many other sites who do the same thing as Home Advisor without Membership values.
A very solid job done by Charles Napravnik. Home advisor helped me connect to his business for quick easy and affordable repair.
Carpet Cleaning: I requested this service for both my dining and living room combination.
Had no insulation but DID have a vapor barrier. Needed 19 R value insulation installed
Every time I use HomeAdvisor, I get deluged with way too many calls, making it difficult for me to focus in on selecting someone.
Put in a request got multiple quotes. Hired one and done. All good
Very impressed with the contractor Home Advisor referred us to.
The service/sales man was competent, pleasant and kept me informed in a timely manner. Home Advisor was quick to respond with a local referral and has not overloaded my email with repetative messaging.
Took the top name, hired them and was very pleased. HomeAdvisor, I will use you again!
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Adam, thank you for your feedback and we’re sorry to hear you had anything but a positive experience with HomeAdvisor. We would like to better understand and address any concerns you have. To speak with us, please give us a call at 877-947-3639 or email [email protected]. -HA Support