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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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So far every vendor I have hired off of their recommendations, I have been completely satisfied.
I was given two referrals from which to choose. Both contacted me promptly, visited the job site and provided prompt estimates. The one I selected did a great job. I have used home advisor on more than one occasion and I have had great success.
Less than a minute after I posted the project, 2 companies were recommended. A-1 Plus Electrical was the first to call me. We quickly agreed to do business.
That day and even the next two days I was still being contacted by electrical contractors seeking to help me with my project. I don't know how to tell Home Advisor the job was already filled.
I've always seen the commercials about HomeAdvisor but never considered using it. That is until Hurricane Zeta. Find quality craftsmen using Google was not working. I would call and never get called back, or be quoted a 4 week turnaround. I tried HomeAdvisor and two major issues I had been having were resolved within a week's time. Thank you for allowing smaller companies who need the world connect with consumers who need the work done.
I find it very frustrating at times dealing with them. I had the job number and all the information but when I called them back they couldn't find it. Transferred 3 times.
No one seemed to know what was going on. I guess it's hard to get good help.
Home advisor contractor contact client quickly and are ready to go to work.
This is my second time using HomeAdvisor. I have been very pleased with their service and will continue to use this service in the future.
They removed tree stump and tree logs. I am pretty sure they can provide all tree services.
I have hired two different teams of project professionals for my home improvement projects. An Electrical Contractor and a Locksmith. Both are excellent and were recommended by HomeAdvisor. Both are prompt professional meticulously clean and friendly. Excellent craftsmanship and provided great customer services and complete communication throughout the entire process.
I called Home Advisor around nine o'clock and Roman Concrete contacted me before ten o'clock. Mr. Roman came to my house at 11 o'clock and made me the low bid of three which I immediately accepted. He agreed to do the work the next day but called back later to tell me they could start that afternoon. He brought four workmen, a tractor/grader/forklift and a large, no, huge, dump truck and removed the old concrete and prepared the ground in about two hours. He and two workmen arrived early the next morning; they finished preparing the ground, setting up the forms and laying the rebar. The cement truck came around 10:30 and they poured the concrete; they were finished around four in the afternoon, including preliminary cleanup. Mr. Roman came back the next morning to remove the forms lumber and do the final cleanup. He also gave me instructions regarding final steps. I don't see how Mr. Roman could have made it any easier for us.
I received two return calls within 24 hours of my inquiry, which is what I requested.
I had contacted HomeAdvisor for another service and they were excellent about following up on whether we found a good solution for it by which time we needed a roofer. They recommended three well rated roofers and again followed up with us. If you need a job around your house done, Home Advisor is a fantastic resource. They give you estimates when possible for your project do you know what you can expect before you get quotes from services. That's a valuable resource.
Leland Cypress tree cut, removed and trunk grinding.
Juan called right away when we asked for a quote on line. He showed up the next day and was able to fix it within 30 minutes. Very highly recommend him.
Best service for home repairs quick clean and pricing was great
Good and I will use them again.
Hopefully in the near future.
I appreciated how easy it was to navigate the HomeAdvisor website and locate the professionals in my community.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members