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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Excellent foundation, masonry repair work; highly recommend
Quick to get options to you. I received a call within 5 minutes with options.
Thank you home advisor for the list of preferred appliance repair people the person I selected was great he came on a holiday which was greatly appreciated and considered my budget and the part was repairable so thank you
Each time we have contacted HA we have been pleased with promptness and quality work!
Was looking for a bathroom remodel company to help transform a really nasty bathroom. We found rebath and are really glad we did!
Work will not be done until the spring it's an outdoor project very happy with the person that is working with me.
I am pleased with the results of my project. The work started promptly at the time promised and they worked for five straight hours. They cleaned up when they were finished. I am satisfied with their work.
It was a very pleasant and the work was completed in a professional and timely manner. I would definitely use Homeadvisors again.
I went to home advisor to find someone for a dishwasher installation. I got one reply online from a guy/company who didn't seem interested. Then a couple weeks later home advisor called me and apologized for not getting me connected with a professional and within two days I was booked for the install.
As soon as I posted, had 3 calls within 30 minutes. Used Stafford because called first and in area. Original appt for 12 pm, but called about 10 and wanted to know if could come early. In and out in 30 minutes and gave me great service at a great price. Very happy with service and will contact in future.
I found a great roofing contractor. Thanks for that. However, I had a lot of trouble navigating the site. I wanted to leave a review, but could not find a way to do that. Instead I received unsolicited calls from roofing contractors. That was unnecessary and annoying.
My wife and I have had good success with Home Advisor in the past. That all came to a crashing halt when my wife was thinking about getting the kitchen cabinets painted. One day, she called them and they said they could do it for $300 (yes, I know, that's why I discourage my wife from making spending decisions on the phone). I got home and she was thrilled until I informed her that was simply impossible and please get a refund and cancel. Long story short, no work was done and we were out the $300 after canceling. We disputed the charge and HA still insisted the work was done. Sorry, you lost a good customer for a pittance.
I was sent ample contractors to choose from, they all were different in their own way, after time passed home advisor checked in to see if i needed more. This gave me the opportunity to make an inform decision on the personality i wanted to work with.
From navigation to choosing the business, everything went well.
It was very nice that HomeAdvisor was able to send a few professionals my way and I hired one of them. However, I do NOT like that they keep sending me emails regarding other home projects that I am not in the market for!
Extremely impressed... surprisingly pleased. In starting the project, I hesitated to believe the fence was able to be salvaged. It now looks absolutely great.
Was very good. I got a good company that did the job very well.
I was called by 2 ppl. One didn't know what I needed the other thought he knew but when he got here it was different than he thought but he still managed to do the job.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Margaret, thank you for your feedback and we’re sorry if you had anything but a positive experience with us. We're here to help and would be happy to further address this with you. Please give us a call at 877-699-4736 or send your contact info to [email protected] so we can reach out. -HASupport