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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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I had three roofers call within an hour.
I was impressed.
I would suggest this web site to anyone needing home repair.
The contractor was quick to respond and came the next day to bid the job as I described our needs and design. He had a detailed bid emailed to me the next day and was able to start in a timely fashion.
100% favorable with the contractor and the work they did.
My husband suffered a stroke. I needed a professional to check my pump system because rain is in the forecast.
HomeAdvisor was for me the right decision.
Jeff Griffin really knows heating & plumbing! He also recommended 2 excellent 3rd-party companies:
1. Unlimited Removal and Demolition - to drain, cut up, & remove old oil tank; abate asbestos from, and remove, old boiler; remove oil filler pipes & patch foundation with cement
2. Boxford Chimney Sweep - to run a new flue liner and install a new stainless steel chimney cap
We hired J. Griffin Heating & Plumbing to disconnect an ancient "snowman-style" oil-fueled steam boiler with attached "instant" water heater, and replace it with a gas boiler & free-standing gas water heater.
Fast. Efficient. Clean. On time. On budget. Pleasant & willing to answer all of our questions.
All 3 companies provided very high quality experiences! I would hire any/all of them again.
Bonuses: Sandy Griffin (with JGH&P), & Daniela (with UR&D) provided excellent & timely email & phone support.
5 Stars all around!
Excellent. Quick response, in within two days. Quick, clean professional. Works perfectly.
I scheduled work based on estimate (which I verified with an email, documenting job). They showed up, said job was bid too low. Called the owner, before I could request a counter estimate, he went into a "Yelling Rant" why it was too low. Left multiple messages with the "Rep" who gave me the estimate, could not get a word in with his "rambling", call ended with him screaming F bombs at me, ended call, told him to have a nice day.
I did end up hiring good one and got the job done. The "Mark Hawley Tree Service" experience was "so horrible" that I could not give a higher rating.
I got a call from Ron the repairman and was able to set up the repair within 2 weeks
Wanted someone to repair siding need estimate
What is this about you telling me how much before the damage is estimated how big is the area that needs replacing
How can you say how much when you dont know how big the damage
need to send estimate to insurance before i can agree to hire
Easy no stress. Honesty and professional!
Everything went as planned. Communication was key and fluent.
Home Advisor has connected us with experienced professionals and we'll continue to use this great service portal.
I've picked a professional in the site, however, HA insisted in offering me their "fixed price" service. Looks like it's fashionable nowadays, but HA should not be a platform and a vendor competing in this platform at the same time.
Easy to choose from the great list of qualified companies. Nice to know each company had ratings that were based on actual customers.
Excellent experience would use again! We got professional service.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi James, we're sorry to hear you had this experience with a pro. If you haven't done so already, please feel free to share your experience by submitting your feedback for them here: https://www.homeadvisor.com/write-a-review/. We would also be happy to further address any concerns you have. You can give us a call at 877-699-4736 or please send your contact info to [email protected] so we can reach out. -HASupport