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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Home Advisor gave a good variety of businesses to contact for estimates. Easy to find qualified business.
Home advisor helps you find pros that do a great job at affordable prices
Using this site made finding several pros to choose from fast which allows for the project to be completed in a much timelier fashion.
Will use again. Enter your information, calls the next day. Peace of cake!
It's hard to find someone to do small jobs. I am taking care of mother's home from a distance. I got someone to do the job and shop for it from a distance. He did it within a week onmy schedule.
I filled out a short questionnaire online about my broken plantation shutter and I received a call from Ralph within minutes!
I picked two from their list, and they (with my permission) forwarded this to a 3rd contractor that I ultimately went with, as they were far and away the best. Their prices were right in line with the others, and I'm quite pleased with the job they did.
Prompt response to our needs, totally flexible and accommodating. Clear, accessible and direct communications - providing options, advice and solid recommendations.
She was very friendly, thorough and seemed to really care about what I wanted done.
Had what I thought was a minor problem with roof tiles that (thankfully) I requested a great company look at. They quickly found a bunch of underlying issues that could have cost me my home.
All work was done expertly and on time at a great price. Great working with Flux electrical.
Garage door opener was not functioning correctly. After putting in request at Home Advisor, I got two calls within minutes. I hired Balanced Garage Door. The came out the next day and repaired the issue. It was done at a fair price and a great value. I will use Balanced Garage Door for any future issues and will recommend to my neighbors and friends.
I always go to Home Advisor for all of my household projects.
Easy to use, prompt response with pros in my area. Will keep this site in mind for future projects. Home Advisor stays on top of the pro request to make sure the customer was satisfied. The vetting of pros on their site is thorough and reassuring.
I was working for home advisor but i would get charged so many fees without even doing the jobs
I don't recommend doing business here
Avoid this company!
I was given a quote of $264.36 to install 4 ceiling fans in my home. Then I was charged the $264.36, plus an additional $435.60.
My initial quote stated nothing about an allowable time for the installer to complete the task, nor mention of my being billed additional if that time was exceeded. I, rightfully expected, that the quote was for the work effort completion. It was not my fault that the installer took longer to complete the job. Heck, I even tipped him $40 for his efforts.
So, imagine my surprise when I got the additional billing. I'm sure you'd find it difficult to give a favorable rating after too.
Hi Mark, we apologize for any confusion and appreciate you bringing your concerns to our attention. We would be happy to look into any concerns you have about your project's billing. You can give us a call at 877-699-4736 or please send your contact info to [email protected] so we can reach out. -HASupport
Get Coastal did the garage roof on a house we are selling. We didn't know it needed to be replaced until a home inspection was done. With the house being on the market, we wanted to make sure no time was lost. Get Coastal came and got the job done quickly and efficiently. The price was fair and we were pleased that there was nothing for us to clean up afterwards.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


Hi Jerry, thank you for your feedback and we’re sorry if your experience has been anything but positive. We would be happy to further address any lead concerns you have if you give us a call at 877-699-4736 or send your contact info to [email protected] so we can reach out. -HASupport