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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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I entered my desired repairs and some one called me the same day
I inadvertantly gave a roofing contraactor a 3 star review when actually it should have been 5 stars. There is no way to change or update a review once posted and that makes me very leery of using home advisor again.
I reached out to Home Advisor because I had problems with the plumbing in both of my bathroom and chose a very good company.
Great experience! I received quality contacts from pros within five minutes of inputting my information. Nothing but great things to say about the service. I highly recommend using home advisor.
I ask for a person with a truck to assist me in relocating two televisions from my home to the local Goodwill facilitiy
I had a leak in my roof, Danny and his crew came out on Saturday, within one hour of me calling them and repaired my problem. Tennessee Mountain Roofing & Repair Service *******927, call them, you will be glad you did.
Fence job was a joke; had to finish it myself. Insulation install went great.
Extremely easy to use and fast service! I am very happy with the garage door company that came out!
Home Advisor came through with a great referral to a great company to take on our window screen project. I look forward to working with them moving forward.
Great Recommendations as always. It is to the point that when I need a contract in my are that I can trust it makes sense to ask Home advisor
I found Ivan to be professional and knowledgeable about removing satellite dishes. He did what he said he round do and more. I will ask Ivan to do other projects at my home and will refer him to my friends. It was a pleasure to work with him.
Very satisfied with the work, the price & the worker. Will use again.
Easy to use and had several contractors contact me within minutes of completing my request. All contractors provided ball park quotes so my decision was made based on price and timing/availability.
Excellent! Great job! Professional and courteous. Very knowledgeable!
Home advisor recommended this excellent contractor.
Needed a roofer and ASAP. Home advisor immediately provided contacts
I had a leak caused by a fallen tree from a wind storm. The day before the appointment, the repairman called to confirm. He asked me if I HAD A LADDER. He found two holes in the roof in which he temporarily patched. He took pictures of the damage on his cell phone. I asked him to forward them to me for my insurance claim. Never heard from him again. Calls and texts go unanswered. Home Advisor emails claim they will "contact the repairman," but he doesn't respond to them, either, yet I keep getting emails from Home Advisor asking how my experience went and how is their customer service. Just typical automated customer service lip service with no intention of helping or resolving the matter. Angie should be ashamed of herself.
Once an inquiry is made, options appear instantly and companies start contacting you almost immediately to come over and provide a quote.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Joe, thank you for your feedback and we are sorry to hear about your experience. We would be happy to help you connect with a different pro. Please give us a call at 877-699-4736 or send your contact info to [email protected] so we can address your concerns. -HASupport