Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Home Advisor was easy to use. It provided a list of companies to me so I could make a my choices. I recommend it to anyone needing professional work around the home.
After searching for a long period of time, HomeAdvisor found me the perfect and experienced Carpenter to build my wheelchair ramp. I hired him and am glad I did.
Thank you HomeAdvisor!
I wanted a cost estimate for a tree trim. I got calls from 3 tree companies within 3 days. The 3 bids were very close in price to each other and we chose the first one. They did follow up calls and emails. The process was very easy and I was pleased with the whole process.
Good communications! Quick service! Would deal with again!...
I contacted homeadvisor when I had a pipe leak in my basement and neither of the plumbers I've used in the past were available. I received calls from 3 plumbers within an hour, hired Done Right Today and the problem was fixed the same afternoon at a fair price.
It was good. Was able yo complete my project in the time i needed to have it done.
I recieved calls, emails, and texts from five different, licensed companies within minutes after inquiring about tree removal on HomeAdvisor. Excellent tool! I now have the app and will use again!
I contacted Angie's List. How I ended up getting connected to HomeAdvisor, I don't know. I feel lucky that I got connected to Adam, the handyman professional. That aside, it was never explained to me why HomeAdvisor got involved. I looked at 3 candidates and then kept hearing from others that the site contacted. I did not appreciate that.
Came quickly did a very good job well satisfied will call again thank you very much
Thought I was reaching out to one company, well about 12 calls, repeated calls later, was to much to deal with, my fault for not realizing it was a service sent out to many companies. It worked out, got a good company and job already completed, hated the ongoing calls
Home Advisor is average. They FORCE you to give at least a 50 character review on them when you rate a contractor
Hi Steve, we’re sorry if there was any frustration with the review process. If you would like to speak with a rep, please send your contact info to [email protected] and we will reach out. –HASupport
See Review... had flooring installed, bathroom completely remodeled; plan on second bathroom and kitchen remodeled
Excellent for this project. No program or system is 100% perfect. I recommend doing as much research into any contractor as possible. Look at every resource you can to determine if the contractor is a good choice to include meeting them in person.
Home advisor is a great because it finds business to help fix whatever project you are doing
From initial contact with contractor sales to final product installation - the process was taken care of and quality work was completed
Extremely satisfied. Received a phone call to make sure I received a quote for my project. I recommend Home Adviser
I needed someone locally to haul away junk. Newspaper no longer has the ads I used to use.
Using the HomeAdvisor is such an easy activity. User friendly questionnaire to asses your work and offer you pros in your area. May be they need to contract more pros offering the services with an estimate rate on per hour basis.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


Hi Tre, we're sorry to hear this. When a service request is submitted, the info is sent to our pros who will attempt to contact and assist you. If you prefer to browse pros and contact them at your convenience, please feel free to use our directory here: https://www.homeadvisor.com/c.html. We would also be happy to place you on our Do Not Call list if you help us locate your account by sending your contact info to [email protected]. -HASupport