HomeAdvisor (Powered by Angi)

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HomeAdvisor (Powered by Angi)

2.5

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HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
619
value
542
shipping
130
returns
171
quality
492
This company does not typically respond to reviews

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Georgia
2 reviews
0 helpful votes
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Painting Job
January 25, 2021

Home Advisor was easy to use. It provided a list of companies to me so I could make a my choices. I recommend it to anyone needing professional work around the home.

Date of experience: January 25, 2021
Pennsylvania
1 review
0 helpful votes
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Good Carpenter Recommendation
January 25, 2021

After searching for a long period of time, HomeAdvisor found me the perfect and experienced Carpenter to build my wheelchair ramp. I hired him and am glad I did.
Thank you HomeAdvisor!

Date of experience: January 25, 2021
Colorado
1 review
0 helpful votes
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Tree trim cost.
January 25, 2021

I wanted a cost estimate for a tree trim. I got calls from 3 tree companies within 3 days. The 3 bids were very close in price to each other and we chose the first one. They did follow up calls and emails. The process was very easy and I was pleased with the whole process.

Date of experience: January 25, 2021
Florida
1 review
0 helpful votes
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Seamless gutter
January 25, 2021

Good communications! Quick service! Would deal with again!...

Date of experience: January 25, 2021
Pennsylvania
1 review
0 helpful votes
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Pipe leak
January 25, 2021

I contacted homeadvisor when I had a pipe leak in my basement and neither of the plumbers I've used in the past were available. I received calls from 3 plumbers within an hour, hired Done Right Today and the problem was fixed the same afternoon at a fair price.

Date of experience: January 25, 2021
California
1 review
0 helpful votes
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Solar panel cleaning
January 25, 2021

It was good. Was able yo complete my project in the time i needed to have it done.

Date of experience: January 24, 2021
Georgia
1 review
0 helpful votes
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Thankful I Chose HomeAdvisor
January 25, 2021

I recieved calls, emails, and texts from five different, licensed companies within minutes after inquiring about tree removal on HomeAdvisor. Excellent tool! I now have the app and will use again!

Date of experience: January 24, 2021
Arizona
1 review
0 helpful votes
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Angie's List?
February 24, 2021

I contacted Angie's List. How I ended up getting connected to HomeAdvisor, I don't know. I feel lucky that I got connected to Adam, the handyman professional. That aside, it was never explained to me why HomeAdvisor got involved. I looked at 3 candidates and then kept hearing from others that the site contacted. I did not appreciate that.

Date of experience: January 24, 2021
Pennsylvania
1 review
0 helpful votes
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Got help quickly
January 25, 2021

Came quickly did a very good job well satisfied will call again thank you very much

Date of experience: January 24, 2021
New York
1 review
0 helpful votes
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JTConnecticut
January 24, 2021

Reasonable time frame for response with contractors.

Date of experience: January 24, 2021
New York
1 review
0 helpful votes
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Thorough!
January 24, 2021

I was very surprised with Home Advisors follow up!

Date of experience: January 24, 2021
Massachusetts
1 review
0 helpful votes
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Too many calls
January 29, 2021

Thought I was reaching out to one company, well about 12 calls, repeated calls later, was to much to deal with, my fault for not realizing it was a service sent out to many companies. It worked out, got a good company and job already completed, hated the ongoing calls

Date of experience: January 24, 2021
HomeAdvisor -. — HomeAdvisor (Powered by Angi) Rep
over a year old

Hi Tre, we're sorry to hear this. When a service request is submitted, the info is sent to our pros who will attempt to contact and assist you. If you prefer to browse pros and contact them at your convenience, please feel free to use our directory here: https://www.homeadvisor.com/c.html. We would also be happy to place you on our Do Not Call list if you help us locate your account by sending your contact info to [email protected]. -HASupport

Indiana
1 review
0 helpful votes
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Home Advisor is typical
January 29, 2021

Home Advisor is average. They FORCE you to give at least a 50 character review on them when you rate a contractor

Date of experience: January 24, 2021
HomeAdvisor -. — HomeAdvisor (Powered by Angi) Rep
over a year old

Hi Steve, we’re sorry if there was any frustration with the review process. If you would like to speak with a rep, please send your contact info to [email protected] and we will reach out. –HASupport

Arizona
2 reviews
0 helpful votes
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Desert Sky Remodeling - Tremendous!
January 24, 2021

See Review... had flooring installed, bathroom completely remodeled; plan on second bathroom and kitchen remodeled

Date of experience: January 24, 2021
Colorado
1 review
0 helpful votes
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Home Advisor is a great resource.
January 24, 2021

Excellent for this project. No program or system is 100% perfect. I recommend doing as much research into any contractor as possible. Look at every resource you can to determine if the contractor is a good choice to include meeting them in person.

Date of experience: January 24, 2021
Michigan
1 review
0 helpful votes
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Easy to find help
February 25, 2021

Home advisor is a great because it finds business to help fix whatever project you are doing

Date of experience: January 24, 2021
Texas
1 review
0 helpful votes
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Dependable Contractors
January 24, 2021

From initial contact with contractor sales to final product installation - the process was taken care of and quality work was completed

Date of experience: January 24, 2021
Massachusetts
1 review
0 helpful votes
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Professional site
January 24, 2021

Extremely satisfied. Received a phone call to make sure I received a quote for my project. I recommend Home Adviser

Date of experience: January 24, 2021
Kansas
1 review
0 helpful votes
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Excellent way to find workers
February 25, 2021

I needed someone locally to haul away junk. Newspaper no longer has the ads I used to use.

Date of experience: January 24, 2021
California
1 review
0 helpful votes
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Easy comfort
January 24, 2021

Using the HomeAdvisor is such an easy activity. User friendly questionnaire to asses your work and offer you pros in your area. May be they need to contract more pros offering the services with an estimate rate on per hour basis.

Date of experience: January 24, 2021

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
+360
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