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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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I hired a lawn mowing company that also spent a day and a half cleaning up my lot. Great job. I hired a company to clean the exterior of my manufactured home. Excellent. And yesterday I hired a handyman. And I am not done yet.
The contractor communicated well and I got exactly what I wanted in a timely manner.
Our pool builder was defrauding customers and had filed bankruptcy, yet Homebuilder gave them great ratings.
The builder stole over $50k from us and Homebuilder has done nothing.
I love the idea they did the research for me. I just had to get bids and pick someone.
Needed a repair to a chimney stucco project. Fast response and service. First time user and satisfied.
HomeAdvisor gave me list of business I might never have known about.
Provided all i needed to know and made it easy to contact service
I would use this service again
Knew his job, went right to work and was finished in less than 1 hour
The company recommended by HomeAdvisor, performed the painting job, very well I would use them again. Thank You for having them contact me.
Pleasant, on time and was willing to go the extra mile
I didn't expect to be matched up with contractors out here where I live, but we were and the experience was positive.
Home advisor made finding the right person for the job simple.
We ended up with a very reliable contractor for the job we requested.
This was all easy, start to finish. I am required to use at least 50 characters.
Home adviser hooked me up with coopers tree service... san marcos texas great people
Great service and friendly. They were on time worked quickly and efficiently.
I was very impressed with how fast the process was.
Found a great insulation contractor with very little effort. I was really dreading the whole process and am delighted with how easy it was. I trusted the very positive reviews for the contractor that I'd selected and he was awesome. Will definitely use the site again.
Outstanding knowledge on our propane fireplace. Very nice and polite guy!
Excellent and will call back in the spring to do more painting. Very good detail painters
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


Hi Stuart, we're so sorry to hear this was your experience. We take these matters serious and are happy to look into this for you. Please send your contact info to [email protected] so we can reach out to further assist. -HASupport