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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Easy to use home advisor to get info about regrouting a shower. I received an email immediately saying they would notify possible places to do such work. I heard from suggested places within a day.
Your representative was polite, very informative as to how your company works. It was a pleasure speaking with him.
I had people call me. Price range from 6500. To 15,000. Not for any other work like duct work etc. Just replace system. Small house! But got to screen a few which helped the cost shock.
This was a very easy and smooth process. They were involved every step of the way.
I do not know how I got connected to Home Advisor. I contacted contractors thru phone. Became curious when I got calls from contractors that wee ot on my call list.
Awesome experience very helpful will use again.
Easy to use and track. Clear communication
It was easy to find what I needed to have done. They had a a section for carpet repair and a list of people who did it in my area.
The fellows came in and took care of the removal of the sofa. Nice personable guys.
I requested several quotes but only one company responded. I think there is a lot of work out there and it is a job that some would not like to tackle.
Jeff came out on time. He spent the time to do a great job. I recommend make sure to get a accurate estimate which includes any additional costs added on such as tax and any additional services such as removal of impacted ice and snow. Overall, I recommend this company.
Once I had already found a resource my phone continued to ring and my email exploded for the following 2 days with alternate Companies. There needs to be a way to "stop the clock" once you've settled on a resource!
They lie so much, this place are specialist in stealing your money and acting innocent, a lot of make made up leads that are probably made out by them. Stay away from them, they will ruin your business. If you get any leads that are fake or people not even trying to buy your service even if you can prove it, they won't credit that back or even care at all.
I like the service that was provided linking to different companies
After submitting my info for tree service, I had multiple responses from contractors within the hour. Trunks Tree Care was excellent to work with. Thanks
Intelligent and friendly staff. Quick accurate service. Found me a real gem of a contractor.
It's hard to find reliable, reasonably priced service providers
The Contractor contact me right away & the job was finished in less than 2 hours
Called for a referral but never heard from anyone. Next day got a a follow up email to ask if anyone had contacted me. I replied no. Someone from Home Advisor called and gave me the name and number of the service that I used and in a short time the work was done. It all worked out very well and I was very happy.
This is my second time using the home advisor, both times worked out well
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Dania, thank you for your feedback and we’re sorry if your experience has been anything but positive. We would be happy to further address any lead concerns you have if you give us a call at 877-699-4736 or send your contact info to [email protected] so we can reach out. -HASupport