HomeAdvisor (Powered by Angi)

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HomeAdvisor (Powered by Angi)

2.5

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HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
619
value
542
shipping
130
returns
171
quality
492
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Pennsylvania
1 review
0 helpful votes
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Mailbox and post replaced
February 8, 2021

Very satisfied with the handyman that did the job and will use him again

Date of experience: February 8, 2021
Arizona
1 review
0 helpful votes
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Side yard upgrade
February 8, 2021

Mario and his team removed some dead shrubs, installed a border, some pavers and rock.
It looks great and I am well pleased.

Date of experience: February 8, 2021
Wisconsin
1 review
0 helpful votes
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Snow removal
February 8, 2021

Alberto is an awesome worker
Ask for Alberto...

Date of experience: February 8, 2021
Texas
1 review
0 helpful votes
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Roof Replacement
February 8, 2021

Excellent. The crew was very knowledgeable and did a thorough job.

Date of experience: February 8, 2021
Texas
1 review
0 helpful votes
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HomeAdvisor always comes through for me when I'm looking for experienced good workers.

Date of experience: February 8, 2021
Florida
1 review
0 helpful votes
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Gives me a choice of contractors
February 8, 2021

Quick Response. Good experience. Unfortunately, your survey to describe my experience in this box is too picky!

Date of experience: February 8, 2021
Louisiana
1 review
0 helpful votes
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First timer
February 8, 2021

Well they gave me several businesses to choose from for my project. I was reading the reviews and researching the companies through other resources when 3 of the companies started calling. Two of them I could not understand and I set an appointment with the one I could. One of the others just showed up and provided a quote but it was very hard to communicate with him. I would have preferred that I made the first contact after my research was done.

Date of experience: February 8, 2021
Texas
1 review
0 helpful votes
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They're Great!
February 8, 2021

This was my first time using home advisor and I'm so glad I did. I got several quotes almost immediately and had the job scheduled with the hour.

Date of experience: February 8, 2021
California
1 review
6 helpful votes
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Spins and spins
March 10, 2021

It's hard to get a list of professionals that I can browse. If I click around the site becomes unresponsive. I start a project but initially I am only permitted to see the few contractors that Home Advisors recommends. Sometimes it says none available! Ridiculous. If I log out and login later then I can access a longer list of contractors for my project. I tried to login just now to start a new project and the wheel just kept spinning. This happened last time too, it wouldn't stop spinning. The site doesn't respond.

Date of experience: February 7, 2021
California
1 review
0 helpful votes
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I have a antique floor furnace in my house which most HVAC companies will not work on, because of the age of the unit or they try to sell you a new one. I did not want a new furnace I just wanted mine repaired. Total Home Environmental contacted me after only you few minutes. Gordon and Cesar was here in the after noon and gave me a true evaluation for the repairs required, after I thought it over I agreed with what Gordon had said. The next day Harrison and Cesar were here removed old non working parts and took them back to the shop a few hours later they returned and installed mostly new parts and a cleaned burner. The floor furnace is now working like new with a nice blue flame and more heat than it has put out in years. The problems have been resolved and I do recommend there company for any others which have antique floor furnaces. THANKS AGAIN Total Home Environmental, Gordon, Harrison and Cesar for the fine five star job you guys did.

Date of experience: February 7, 2021
Alabama
1 review
0 helpful votes
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Roofing review
February 7, 2021

Had a little trouble finding review section but went smoothly after that

Date of experience: February 7, 2021
Missouri
1 review
1 helpful vote
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Project still not completed. Dave Rosale, (went by: David Construction, Dave Malta <*******@yahoo.com>)
Hired: Jan 20,2020
Last email I received was Jan 15,2021
"Hey I just want you know that we've got 40 sheets of sheet rock some green board for the bathroom and some cement board for the bathroom and mud and tape that we're gonna be with their Monday morning I found and old list that I had so I wanna head and picked up that much stuff soon as we get the bathroom with the cement board up in the sheet rock up then me and you will get together and decide what kind of tile we're putting in and get that done also thank you."

Because of the Covid-19, I felt sorry for him and his family and gave him more money than I should have. I still owe him about a 1/4 of his quoted price.

I am 70 years old and so unhappy this contractor took advantage of me and my basement is not finished after more than a year.

Date of experience: February 7, 2021
HomeAdvisor -. — HomeAdvisor (Powered by Angi) Rep
over a year old

Hi Marlene, we're so sorry to hear this was your experience; this isn't the type of interaction we would expect you to have with our service. We're here to help and happy to further address this matter with you. Please give us a call at 877-699-4736 or send your contact info to [email protected] so we can reach out. -HASupport

Colorado
1 review
0 helpful votes
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Excellent home repair
February 7, 2021

Job was completed quickly and well done Mr Lentz is experienced and friendly. The job was completed quickly and no messed left behind.

Date of experience: February 7, 2021
Virginia
1 review
0 helpful votes
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Great Whole House Humidifier
February 7, 2021

Jon, fit me in the next day! He was on time and did a great job. I never had a whole house humidifier and this works great. Makes the house feel warmer.

Date of experience: February 7, 2021
Kansas
1 review
0 helpful votes
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Good Job!
February 7, 2021

The house cleaners did a thorough and excellent job. I was very impressed.

Date of experience: February 7, 2021
Arkansas
1 review
0 helpful votes
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Lots of options!
February 7, 2021

After the neutral line was blown loose on a windy day, I started having electrical problems with my 1960's era house. I Googled "Home Electronics Repair" and found HomeAdvisor. I filled out an online form, and was emailed a reply and got a phone call from a helpful HomeAdvisor representative. After I explained that the problem was not an emergency, I was given the phone number and website of an electrical repair firm, whom I contacted directly.

HomeAdivsor has contacts with many types of home repair/renovation firms. It will be my first contact for future home repair/renovations.

Date of experience: February 6, 2021
Utah
1 review
0 helpful votes
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Good job
February 6, 2021

All my projects were completed very well. The handyman was very easy to work with.

Date of experience: February 6, 2021
Virginia
1 review
0 helpful votes
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Garage door repair
February 6, 2021

Excellent experience. Will recommend to anyone I know

Date of experience: February 6, 2021
Texas
1 review
0 helpful votes
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Good
March 10, 2021

Good got response real quick will use again very with other people should try using this web site real good

Date of experience: February 6, 2021
Florida
1 review
0 helpful votes
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Well Pump Not Operational
February 6, 2021

HomeAdvisor had Panhandle Well Service to my home within 45 minutes and my problem was resolved within 10 minutes thereafter on a Saturday. FANTASTIC experience!

Date of experience: February 6, 2021

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
+360
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