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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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I like that I got text notifications when help was interred in the work
Really reliable reviews available on the site. Home advisor makes it easier for homeowners to find professionals for all home projects.
Sought a painter from Angie's List. Only got 3 referrals. One had 200 reviews but couldn't come til Mon. Antonio's had 9 reviews and came same day to inspect, price, and schedule next day.
Excellent work and customer service- attention to detail.
Very helpful and user friendly site. Almost any type of home projects you are requesting can be found on this site
He did the job for a decent rate and the quality was more than acceptable
I called everywhere and searched on line for help. This was a wonderful service. I never would have found this copany.
Great job. Very easy to setup an estimate. Very fair price and was given a few options for my issue. Great job and done in a clean professional and timely manner.
They won't even go thru their recording to listen to their sales rep telling me that I wouldn't pay $#*! till I took a lead cause I asked that very specific question now I'm out almost 1000 dollars with no refund these people are horrible at their jobs
It was a great system. I looked at the available people from my job and chose to use one of the recommended movers. Everything went great from the owner to the workers.
Easy to use app. Êasy to review the lists of pros, select one, and book.
Cleared driveway of snow shovel sidewalk and spread ice melt
Great job done by a very professional crew. They left basement very clean.
Stephan was here the same day I looked for an electrician on Home Advisor. He was polite, knowledgeable and efficient. The price for the job was great as well.
Excellent service and job completion. Both came ready to work and were very competent.
I got several referrals for competent tree trim & removal companies. After looking at customer reviews I got about 4 estimates (plus an additional estimate from a contractor I've used in the past). All quotes from Home-Advisor referrals were in the price range I had anticipated, although highest was almost double the lowest. I ended up going with the lowest bidder, and their service was excellent. Based on this, I'd have to say Home Advisor does a good job in vetting the companies they work with.
Professional courteous expert job. Maintained schedule even with severe weather. Working late and finishing on Saturday. Expert installation. Extremely pleased.
The existing house gutters required updating from an original installation dating back to the early to late 70's.
Quick and Efficient. Recommend for finding reliable and experienced pros
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Shane, We would like to thank you for your feedback and we are sorry for any confusion around the billing process. We would be happy to go over the issue and address any concerns you have. Please give us a call at 877-947-3639 or send your contact info to [email protected] so we can reach out. -HASupport