HomeAdvisor (Powered by Angi)

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HomeAdvisor (Powered by Angi)

2.5

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HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
619
value
542
shipping
130
returns
171
quality
492
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Florida
2 reviews
0 helpful votes
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Ceiling wall texture
April 5, 2021

Submitted a request on the weekend had a estimate the following Tuesday

Date of experience: February 25, 2021
Tennessee
1 review
0 helpful votes
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Phone spammed me
March 27, 2021

I had a satisfactory experience hiring a septic tank pumping service. Then I browsed around for someone to repair a small water leak where my metal roof meets my chimney. I'm too old to get on the roof anymore but with binoculars I could see the crack in tar caulking. No more than a 30 minuted job. So I passed on. A bit later I got a spam call from them! They wouldn't quote anything less than 3 hours and almost $400 for the job. Very high pressure. So they committed 2 sins - trying to rape me on the price and then phone spamming. Another aspect is that I live in a rural area and they could not provide any handymen within reasonable driving distance.

If you do decide to try them, do NOT give them your real number. This is a good one to use *******330. This is the FBI's tip line.:-)

Date of experience: February 25, 2021
HomeAdvisor -. — HomeAdvisor (Powered by Angi) Rep
over a year old

Hi John, We really appreciate your feedback and apologize for any frustration or inconvenience you've experienced while using our service. We would be happy to add you to our Do Not Call list and update your contact preferences. You can give us a call at 877-699-4736 or please send your contact info to [email protected] so we can reach out. -HASupport

Florida
1 review
0 helpful votes
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HomeAdviser review
February 25, 2021

Facilitates contractor communications and hiring. It would be useful to have a quantified summary of qualifications to facilitate selection process.

Date of experience: February 25, 2021
Virginia
2 reviews
0 helpful votes
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Great contractor; too many emails.
February 25, 2021

I used HomeAdvisor to find a contractor after the roof on my home suffered storm damage. I was contacted quickly by three contractors, and I couldn't be happier with the company that repaired my roof. I'll give HomeAdvisor an A+ for connecting me with the right people for the job. However, HomeAdvisor sends excessive emails. I opted out of marketing emails when I signed-up, yet I received five emails from HomeAdvisor in the first 24-hours. I've received three more emails since "unsubscribing" from their mailing list. HomeAdvisor will put you in touch with a quality contractor, but it won't respect your decision to opt-out of marketing emails.

Date of experience: February 25, 2021
Florida
1 review
0 helpful votes
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Wonderful finished floors!
April 5, 2021

Excellent job! The whole house is beautiful. The work was completed on time.

Date of experience: February 25, 2021
Washington
1 review
0 helpful votes
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Good information
February 25, 2021

Found good garage installation reasonable price. No problems were encountered.

Date of experience: February 24, 2021
Virginia
1 review
0 helpful votes
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Found the right company for my needs
February 25, 2021

Home Advisors found the perfect company for the job that needed to be done. After searching on my own for a while I went to Home Advisors and they promptly responded and followed up by phone to ensure I was put in contact with appropriate companies. Turned out to be an excellent company who was very customer friendly and focused.

Date of experience: February 24, 2021
Delaware
1 review
0 helpful votes
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Home Advisor recommendations are good!
February 25, 2021

I hired a contractor for carpet cleaning and another for duct cleaning and drier vent cleaning. Both contractors were professional. Did their job well. I am pleased.

Date of experience: February 24, 2021
Idaho
1 review
0 helpful votes
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I would use them again.
February 24, 2021

They got me in touch with a great local company and it was quick and easy.

Date of experience: February 24, 2021
South Carolina
1 review
0 helpful votes
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2 jobs
February 24, 2021

I had two jobs that I had not been able to find anyone qualified or willing to do the jobs. Both are now complete and were done quickly and reasonably priced. I am appreciative for the help in finally getting this completed.

Date of experience: February 24, 2021
Georgia
3 reviews
0 helpful votes
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Having it done right!
February 24, 2021

All went smoothly as would be expected between honest, mature adults!

Date of experience: February 24, 2021
Oregon
1 review
0 helpful votes
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Positive Results Every Time
April 5, 2021

I've used Home Advisor several times now to hire quality people, always with good results. Home Advisor seems to do a good job screening the people they recommend.

Date of experience: February 24, 2021
Florida
1 review
0 helpful votes
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Good website but
April 5, 2021

Good website but they call your phone too much. I hired someone off of here.

Date of experience: February 24, 2021
Florida
1 review
0 helpful votes
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Dan the man
February 24, 2021

Best experience ever with a handyman. Would not hesitate to hire him for other projects.

Date of experience: February 24, 2021
New Jersey
1 review
0 helpful votes
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Excellent
April 5, 2021

I use home advisor because they research the contractors they recommend

Date of experience: February 24, 2021
Arizona
1 review
0 helpful votes
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Quick to get bids
February 24, 2021

Had highly recommended contractors to choose from who contacted me right away for bid reviews.

Date of experience: February 24, 2021
Florida
1 review
0 helpful votes
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Tree removal search with local pros
February 24, 2021

Very easy and and was contacted almost immediately. The tree removal service I used came out and gave me an estimate which I had others to compare. They gave me a day and time which worked with my schedule. The work they did was complete and up to my request and expectation.

Date of experience: February 24, 2021
Texas
1 review
0 helpful votes
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The Above Ground Unwanted Pool
February 24, 2021

My outside faucet pipe busted and the water flooded my yard and the accumulation of water had extended out into my neighbor's yard. I had to place a call to City's Utility Department to send someone to turn-off my water supply to the house. The I went online looking for a Plumber. The ad for Hone Advisor pop-up, I filled out the requested information. I recieved option for a Plumber and submitted my request for service. The Plumber called the next to schedule an appointment. The job was done and I paid him cash. Then we parted ways him financially richer and financially poorer, both pleased with the results of the job.

Date of experience: February 24, 2021
Texas
1 review
1 helpful vote
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I have a water heater leak from the nasty weather. While I recognize that plumbers are slammed, these people made and broke THREE appointments, leaving me ANOTHER week without service, and now I can't find a plumber before March! I have tried to use them twice before, and should have known, as they have NEVER completed a job - always more and more excuses. Never, NEVER again! Now that they screwed me over, I won't be taking a shower until at least March 9. HOMEADVISOR SUCKS!

Date of experience: February 24, 2021
HomeAdvisor -. — HomeAdvisor (Powered by Angi) Rep
over a year old

Hi Stephanie, Thank you for letting us know about your concerns and we are very sorry you've encountered some trouble getting your plumbing issue resolved. Please give us a call at 877-699-4736 or send your contact info to [email protected] so we can reach out. -HASupport

Florida
1 review
0 helpful votes
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Another Home Run
February 24, 2021

Very happy with repair to our sprinkler system. Prompt and courteous

Date of experience: February 24, 2021

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
+360
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