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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Total rip off. They sell it very well but once you are a customer there support is terrible and they could care less. Bogus charges and no one that cares in the company what so ever. They have a LONG history of taking advantage of business owners. Its not a bad model if they lived up to the promises they make.
Excellent. Walt had to drill hole in the door for this project. He cleaned up his area to perfection when finished.
After tying in my information zi received a call from the Office Manager of John and Son within one hour and we discussed my needs. Once that was established, a time was set, John and his son arrived ahead of schedule, and the job was completed within 1/2 hour.
In these hard times it was a pleasure having Eric's professional services
Was happy to be contacted by a handyman approved by HomeAdvisor, rather than having to invest time in calling a bunch of guys. Hall Building did fine work me and I would gladly recommend him.
I gave used them twice now and both times the people they recommended were greatly.
First plumber called was booked for time slot given. Called HomeAdvisor to update and install happened two days later. Fast and reliable service -two people on the other end of phone to book were lovely and very professional.
Could not get the "big guys" to call me back. Home Advisor had me in contact with reputable small contractor and the job was completed quickly and reasonably.
Very efficient company and fast. Would recommend them.
Very professional service. Work done quickly and ensured everything was working before they left.
Excellent, they answered the phone late Saturday night, gave me an estimate from a picture I sent them, I authorized the work and I am happy w the completed job.
We interviewed 2! Both were great companies
One system just outshined all others
Culligan was twice as much
The other system was comparable in price but
Snagged you with a service contract and the system could not stand up to the one we chose
I have always found highly qualified and very competent help at this site!
Recommended plumber responded within a half hour, gave reasonable estimate and completed all work with a few hours.
Prompt, clean, polite, knowledgeable and efficient, cant ask for much more.
This service made the entire process stress free. Reference of companies are top notch.
I was happy with the pros that responded to my project.
Found the right contractor for the project. Offered various help in selecting the correct resources needed for the project.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


Hi John, We appreciate your feedback and we are sorry if your experience was anything but positive. We would be happy to address any lead concerns you have. Please feel free to call us at 877-947-3639 or send your contact info to [email protected] so we can reach out. -HASupport