HomeAdvisor (Powered by Angi)

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HomeAdvisor (Powered by Angi)

2.5

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HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
619
value
542
shipping
130
returns
171
quality
492
This company does not typically respond to reviews

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Ohio
2 reviews
3 helpful votes
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Owner
March 28, 2021

Total rip off. They sell it very well but once you are a customer there support is terrible and they could care less. Bogus charges and no one that cares in the company what so ever. They have a LONG history of taking advantage of business owners. Its not a bad model if they lived up to the promises they make.

Date of experience: February 26, 2021
HomeAdvisor -. — HomeAdvisor (Powered by Angi) Rep
over a year old

Hi John, We appreciate your feedback and we are sorry if your experience was anything but positive. We would be happy to address any lead concerns you have. Please feel free to call us at 877-947-3639 or send your contact info to [email protected] so we can reach out. -HASupport

Pennsylvania
2 reviews
0 helpful votes
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Deadbolt installation
February 26, 2021

Excellent. Walt had to drill hole in the door for this project. He cleaned up his area to perfection when finished.

Date of experience: February 26, 2021
Michigan
1 review
0 helpful votes
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Refrigerator removal
February 26, 2021

After tying in my information zi received a call from the Office Manager of John and Son within one hour and we discussed my needs. Once that was established, a time was set, John and his son arrived ahead of schedule, and the job was completed within 1/2 hour.

Date of experience: February 25, 2021
California
1 review
0 helpful votes
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Super Electrician.
February 26, 2021

In these hard times it was a pleasure having Eric's professional services

Date of experience: February 25, 2021
Massachusetts
1 review
0 helpful votes
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Found a great professional handyman
February 26, 2021

Was happy to be contacted by a handyman approved by HomeAdvisor, rather than having to invest time in calling a bunch of guys. Hall Building did fine work me and I would gladly recommend him.

Date of experience: February 25, 2021
Arizona
2 reviews
0 helpful votes
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Extremely helpful.
February 26, 2021

I gave used them twice now and both times the people they recommended were greatly.

Date of experience: February 25, 2021
Florida
1 review
0 helpful votes
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Plumbing
February 26, 2021

First plumber called was booked for time slot given. Called HomeAdvisor to update and install happened two days later. Fast and reliable service -two people on the other end of phone to book were lovely and very professional.

Date of experience: February 25, 2021
Alabama
1 review
0 helpful votes
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Couldn't Find a Contractor
April 5, 2021

Could not get the "big guys" to call me back. Home Advisor had me in contact with reputable small contractor and the job was completed quickly and reasonably.

Date of experience: February 25, 2021
Louisiana
2 reviews
0 helpful votes
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French drain
April 5, 2021

Very efficient company and fast. Would recommend them.

Date of experience: February 25, 2021
Georgia
1 review
0 helpful votes
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It was easy to work for home advisors they send me professional people to choose from they know exactly how to handle the job very professional workers

Date of experience: February 25, 2021
Texas
1 review
0 helpful votes
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Sprinkler repair
February 25, 2021

Very professional service. Work done quickly and ensured everything was working before they left.

Date of experience: February 25, 2021
California
1 review
0 helpful votes
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Property owner
February 25, 2021

Excellent, they answered the phone late Saturday night, gave me an estimate from a picture I sent them, I authorized the work and I am happy w the completed job.

Date of experience: February 25, 2021
Texas
1 review
0 helpful votes
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Water Treatment
February 25, 2021

We interviewed 2! Both were great companies
One system just outshined all others
Culligan was twice as much
The other system was comparable in price but
Snagged you with a service contract and the system could not stand up to the one we chose

Date of experience: February 25, 2021
Arizona
2 reviews
0 helpful votes
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Home Owner
February 25, 2021

I have always found highly qualified and very competent help at this site!

Date of experience: February 25, 2021
New York
1 review
0 helpful votes
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Faucet replacement
April 5, 2021

Recommended plumber responded within a half hour, gave reasonable estimate and completed all work with a few hours.

Prompt, clean, polite, knowledgeable and efficient, cant ask for much more.

Date of experience: February 25, 2021
Texas
1 review
0 helpful votes
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Porch
February 25, 2021

The gental man was fast getting back with me and at my house 2 days later to do the job.

Date of experience: February 25, 2021
Louisiana
1 review
0 helpful votes
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Awesome Reference
February 25, 2021

This service made the entire process stress free. Reference of companies are top notch.

Date of experience: February 25, 2021
Oregon
1 review
0 helpful votes
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Roofing
February 25, 2021

My roofer was great and he did a great job if I have anything that needs done i will call him.

Date of experience: February 25, 2021
Florida
1 review
0 helpful votes
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Great experience
February 25, 2021

I was happy with the pros that responded to my project.

Date of experience: February 25, 2021
North Carolina
1 review
0 helpful votes
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Kitchen Update
February 25, 2021

Found the right contractor for the project. Offered various help in selecting the correct resources needed for the project.

Date of experience: February 25, 2021

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
+360
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