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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Suetam called us right away and came out the next day. They gave us a written estimate. Started our project the following week till they finished.
I have used Home Advisor on several occasions and have always found the contractors to be courteous, knowledgeable and competent. I have never failed to get a project completed and have never had a contractor miss an appointment when I've used Home Advisor.
Home Advisor sent the right people to do my removal of items, they are nice to deal with,
We are pleased with the quality of contractor they provided.
He did such an amazing job. My kitchen looks amazing it was not that time-consuming and nobody can beat his pricing
Great service very quiet and prof. On time and clean
Requested contractors for out area and I was given several people. Job worked out very well and will use the guy again.
I am a member of Angie's List and decided to look for someone to hire for a few jobs that I need done at my home, it was a very good experience, the 2 people I hired were great and they were very professional, reliable, I really am impressed with the work and the cost of the jobs too. I had a peace of mind using the contractors since they are listed with Angie's List and Home Advisors that told me that they have to pass some type of screening process which meant that they would be professional.
Fast, great service stay in contact from start to finish.
They sent a very professional electrician team to change out a light fixture.
After my first contractor bailed on me halfway through a project I went to home advisor, found Floor to Ceiling in Kitchen Design, a great company that finished my job in just a week and a half!
Provided fast referrals for any job needed. Fast and reliable service.
Home Advisor is a great service. I have used them for recommendations for plumbers, landscapers, and painters. All of their recommendations proved to be great.
Power company turned off my power to house due to damage to electric meter box damaged by collapsing carport roof in an ice/snow storm. I had to get the meter box and damaged weather plate replaced ASAP so I get power to my home turned back on. I had an electrician contact me for the job with 20-30 minutes of contacting Home Advisor, and an electrician as at my home within another 1-1 1/2 hours of the call.
I have to say, even the people I didn't decide to retain from HomeAdvisor have been fantastic. The difference was only slight, with maybe a few hundred dollars being the deciding factor. I had no other way to differentiate than that. I try to get at least two quotes, and I definitely get at least that to respond and call back.
Two nice gentlemen came out this morning from Aneway and did some overdue trimming of the shrubbery that I had. They were very courteous and neat with their work. I highly recommend Aneway for shrubbery trimming.
Angelia Chambers
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

