HomeAdvisor (Powered by Angi)

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HomeAdvisor (Powered by Angi)

2.5

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HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
619
value
542
shipping
130
returns
171
quality
492
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New Jersey
2 reviews
0 helpful votes
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I Like Homeadvisor
March 5, 2021

When I first discovered HomeAdvisor a few years ago, I was pleased. I felt comfortable using the site right away. After hiring my first contractor from HomeAdvisor, I grew even more relaxed. The quality of the contractors was very impressive. And I've been returning to HomeAdvisor to find various contractors and do price-comparisons ever since.

Date of experience: March 5, 2021
Arkansas
1 review
0 helpful votes
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.
March 5, 2021

Great experience. I really enjoyed it. He was so nice and a great worker.

Date of experience: March 5, 2021
Ohio
1 review
0 helpful votes
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Satisfied customer
March 5, 2021

Home Advisor was great! You get a large pool of experienced professionals to choose from.

Date of experience: March 5, 2021
Georgia
1 review
0 helpful votes
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It was great! Ryan explained what they would do to find where the water had come from and showed me the damage and explained

Date of experience: March 5, 2021
Colorado
1 review
3 helpful votes
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I have had a pro account with thus company for two years now. I have to say it is the most expensive lead source on the market no doubt.
You will get a ton of people that will waste your with no intent to hire which will bring your cost of service through the roof. Be prepared to spend at least $600 a month on leads that will not even return your calls. My average lead is $40! The worst part about it is their customer service is terrible! Good luck on getting any credits back for pointless leads. They never issue credits and are jerks over the phone.
You are much better off using other lead sources like facebook, next door, google ads, and even hiring a company to manage your google ads. All of these combined services would still be cheaper thsn home advisor and their garbage leads and poor customer service.
Another thing I hate about using their service is if and when I do get through to a customer home advisor sends the same lead to sometimes 5 or more other professionals that compeye against you for price. It is bard to even close a job with a customer when you do get the opportunity to estimate jobs.
DONT USE THIS SERVICE. FINANCIALLY IT WILL RUIN YOUR PROFITABILITY.

Date of experience: March 5, 2021
HomeAdvisor -. — HomeAdvisor (Powered by Angi) Rep
over a year old

Hi Steven, We regret to hear you saw anything but success with your leads; your feedback is appreciated. We're always happy to address any concerns you have and look into the lead and credit issue. Please send your contact info to [email protected] so we can reach out. -HASupport

Kentucky
2 reviews
0 helpful votes
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Good service
March 5, 2021

Good service and did a good job with helping fine a good company to hire.

Date of experience: March 5, 2021
Florida
2 reviews
0 helpful votes
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Garage door repair
March 5, 2021

Efficient, reliable, and friendly; the person who answered the phone sounded sympathetic to homeowner.

Date of experience: March 5, 2021
Florida
1 review
0 helpful votes
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Good Job
March 5, 2021

They gave us several options and quotes to choose from. We are happy with the job that was done.

Date of experience: March 5, 2021
Texas
1 review
0 helpful votes
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Excellent Recommendations.
March 5, 2021

Extremely fast. I was able to find someone to meet my needs and get the job in a few days.

Date of experience: March 5, 2021
New Jersey
2 reviews
0 helpful votes
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Professional and reasonable.
March 5, 2021

I hired Atlantic Business Solutions for an outside home improvement repair. The repair person named Tommy called me the night before and I explained to him what I needed to be done. He told me that he would pick up the parts I needed and would be over the next day.

The next day he looked over the job and quoted the price, which took me by surprise at how reasonable the price was. He completed the work which did take a little longer than I expected. The reason being is because he is a perfectionist and made sure the job is completely done right. I was surprised that I was not charged any extra money.

I told him that he is an honest man and does excellent workmanship. I also told him that I have dealt with home improvement people in the past that were dishonest with the price and did poor work. I asked Tommy for his business card and I know that in the future I will call his company Atlantic Business Solutions and I will recommend him.

Date of experience: March 5, 2021
Arizona
1 review
0 helpful votes
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Security System
March 5, 2021

Everything works like clock work. No problems. Very Happy

Date of experience: March 5, 2021
New York
1 review
0 helpful votes
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Hard to simply research reviews
March 5, 2021

I logged on to simply research reviews and indicated I was not ready to start my project and was extremely disappointed that this research immediately triggered phone calls, very persistent phone calls over multiple days from prospective vendors.

Date of experience: March 5, 2021
Florida
1 review
0 helpful votes
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Just what you need
March 5, 2021

I used a different site HomeGuide thinking it was HomeAdvisor. I hired a company that I thought was reputable and would do the job. Boy was I wrong! When I had a colossal mess on my hands, I went back to the drawing board and called Home Advisor. Not only did I get the right agency but I found a fantastic company to help me with the job and they completed it the next day! I have found a few more great companies to do more projects and I have been impressed with the quality of the companies that are available through HomeAdvisor.

Date of experience: March 4, 2021
New York
1 review
0 helpful votes
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Every time I tried home advisor I quickly got responses and found contractors that were quite capable of getting the work done

Date of experience: March 4, 2021
Michigan
1 review
0 helpful votes
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BLD Enterprice - very helpful
March 5, 2021

BLD was very polite, professional, prompt and did the job efficiently.
I'd hire them again.

Date of experience: March 4, 2021
New York
1 review
0 helpful votes
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Roof replacement
March 4, 2021

Quick response to estimate and completed job on time

Date of experience: March 4, 2021
Oregon
1 review
0 helpful votes
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Expert floor care
March 4, 2021

Chris Sixkiller dealt with me over the phone. I measured my vinyl floor in my art studio. Described all the paint droppings on the floor and he gave me a price. He clearly stated it could be less or a little more depending on the amount of work. He is a man who knows his trade. He understands flooring and how to care for it. I learned a lot. We chatted personally. He is a man of strong integrity. He believes in a job being done right. I will call him again. All of his reviews are great.

Date of experience: March 4, 2021
Illinois
1 review
0 helpful votes
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Satisfaction
March 4, 2021

Easy to understand and use, very prompt can understand how they work.

Date of experience: March 4, 2021
Georgia
1 review
0 helpful votes
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Tree pruning
March 4, 2021

HomeAdvisor once again came to the rescue. Mine was a very small less than one hour job and they paired me up with someone who could do it.

Date of experience: March 4, 2021
Florida
1 review
0 helpful votes
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Excellent work! Very professional and respectful.

Date of experience: March 4, 2021

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
+360
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