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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Have almost always been satisfied with the contractors who are on the home advisor list. This is not my first project using Home Advisors. I believe this Company checks out the contractor before listing them on their web site
I have nothing but good things to say about Home Advisor. The people I have hired have never disappointed me. I would certainly recommend their service to family and friends.
Home advisor has had great recommendations each time I have used them.
I interviewed three water treatment companies. I chose the company that was the least expensive while still meeting my needs.
They gave us contractors to choose from in a timely manner. Great service. I will use it again.
After placing our hauling job on various sites and not getting a confirmation from anyone, I was contacted by Home Advisor, who called me about something else we had posted. They were more than happy to assist with the hauling job we did not post on their site originally. I was then called by the local hauling service in under an hour and our hauling job was arranged and completed the following morning--on a Saturday! The hauling company that was chosen was awesome, very professional and easy to work with.
It's great having a place where a I can get a reputable company to do household issues.
I depended on the list of pros provided and their ratings by customers. I was not disappointed.
I've been using Home Advisor since we bought our home. They have been good at recommending a variety quality local professionals.
Technician selected, installed and tested replacement sump pump and came in a timely manner.
Provided several options, one of which I used. I would use HomeAdvisor in the future.
I used Home Advisor for the first time when I needed my home painted. I asked my friends if they knew any local painters, and no one did - which is why I turned to Home Advisor. After sending in my info for the work I was looking for, I had multiple responses the very next day. I just had my house painted, and I'm very happy with the end result. I would definately use Home Advisor again!
I needed an outside water line for a hose to be added for watering flowers, etc. I also needed a new refrigerator water dispenser with a filter hooked up. Both were completed.
Was happy with response for quotes and picked a local plumber which did a quality job at a reasonable price.
Excellent. Many contacts called me about the services I was looking for.
No issues On time accurate quoted price. I will use them again as needed
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

