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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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S & S was given to me as a choice for the repair. I called and everything from that point to completion was above expectations. Could not have been a more pleasant experience
As always great home advisor customer for many years but not thrilled about hooking up with Angie
Very dependable and honest Mr Pearce showed up at the time he stated and was very diligent about what was going to happen and how
Returned call promptly. Very reasonably priced. Efficient. Cleaned up after they were done.
I've called them at least six times on other jobs... I am pleased, you tell them what you want, they recommend three companies you can talk to them and decide which you want.
I called for a masonry project ( step repair/replacement) and received a quick estimate, the job was scheduled promptly, and Mr Chavez did a fabulous job. Thank you!
I got my first and only call back within 5 minutes of filling out my information. They came out the following day for an estimate. Two days later they did the job. I'll definitely recommend Home Advisor whenever I can.
Enjoyed working with Tracy about having gutters put on my house. He listened and the job came out great. I am very happy with the results.
Got 3 contractor names and contacts. All were prompt and kept their bid appointments. Only one seemed to pump up the procedure and gave a very high bid.
So far they have come through with great results. I have only used Home Adviser for two jobs.
The app is crap. It doesn't sync with the website, even with the same log on info. Otherwise... I found a really great pro for my project for an amazing price, and I will be using their services from now on.
Very happy with Quest Landscape. I called them and they came out a few days later and did a wonderful job cleaning my property up from all the winter damage. I'm very happy with them.
I tried to pay with my credit card on the app and it did not work. Home advisor can't you send me the $35 check for the discount,
I had to pay with a check.
We had new gutters and gutter guards installed on our house and garage.
James was very personable and adapted very well to a few adjustments that were made to the original design. He was very ptofessional.
I was looking for a plumber to do a couple of relatively small jobs. I posted a request and was contacted early the next morning. The plumber arranged to come shortly, arrived right on time and finished the job in a timely way.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


Hi Boyd, Thank you for reaching out and we are sorry for any frustration with the payment system. We would be happy to look into this and address any questions or concerns you might have. You can send your contact info to emailus@homeadvisor and we will reach out, or you are always welcome to give us a call at 877-699-4736. -HASupport