HomeAdvisor (Powered by Angi)

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HomeAdvisor (Powered by Angi)

2.5

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HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
619
value
542
shipping
130
returns
171
quality
492
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Arizona
1 review
0 helpful votes
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Gate repair
March 21, 2021

S & S was given to me as a choice for the repair. I called and everything from that point to completion was above expectations. Could not have been a more pleasant experience

Date of experience: March 20, 2021
New Hampshire
1 review
0 helpful votes
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Find your pros
March 20, 2021

As always great home advisor customer for many years but not thrilled about hooking up with Angie

Date of experience: March 20, 2021
Massachusetts
2 reviews
0 helpful votes
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Painting
March 20, 2021

Hired a great guy! Excellent work, professional and neat. Did a great job for me

Date of experience: March 20, 2021
Texas
1 review
0 helpful votes
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Outstanding
April 5, 2021

Very dependable and honest Mr Pearce showed up at the time he stated and was very diligent about what was going to happen and how

Date of experience: March 20, 2021
Illinois
1 review
0 helpful votes
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Great Customer Service
March 20, 2021

Returned call promptly. Very reasonably priced. Efficient. Cleaned up after they were done.

Date of experience: March 20, 2021
New York
1 review
0 helpful votes
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5 stars on gutters and mold meditation. Will use home advisor for my next project.

Date of experience: March 20, 2021
Virginia
1 review
0 helpful votes
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I've called them at least six times on other jobs... I am pleased, you tell them what you want, they recommend three companies you can talk to them and decide which you want.

Date of experience: March 20, 2021
Massachusetts
1 review
0 helpful votes
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I called for a masonry project ( step repair/replacement) and received a quick estimate, the job was scheduled promptly, and Mr Chavez did a fabulous job. Thank you!

Date of experience: March 20, 2021
Oklahoma
1 review
0 helpful votes
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Epoxy Garage Floors
March 20, 2021

Very happy with the business that Home Advisor recommended

Date of experience: March 20, 2021
North Carolina
1 review
0 helpful votes
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Ok with home advisor. Great with JC landscaping. Home advisor only gave me 3 options. One did not respond

Date of experience: March 20, 2021
Ohio
1 review
0 helpful votes
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Exceptional work crew
March 20, 2021

I got my first and only call back within 5 minutes of filling out my information. They came out the following day for an estimate. Two days later they did the job. I'll definitely recommend Home Advisor whenever I can.

Date of experience: March 20, 2021
Texas
1 review
0 helpful votes
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Excellent company to work with
March 20, 2021

Enjoyed working with Tracy about having gutters put on my house. He listened and the job came out great. I am very happy with the results.

Date of experience: March 20, 2021
Colorado
1 review
0 helpful votes
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Good referrals
March 20, 2021

Got 3 contractor names and contacts. All were prompt and kept their bid appointments. Only one seemed to pump up the procedure and gave a very high bid.

Date of experience: March 20, 2021
Kentucky
1 review
0 helpful votes
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My work jobs
March 20, 2021

So far they have come through with great results. I have only used Home Adviser for two jobs.

Date of experience: March 20, 2021
Maryland
1 review
0 helpful votes
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The app is crap. It doesn't sync with the website, even with the same log on info. Otherwise... I found a really great pro for my project for an amazing price, and I will be using their services from now on.

Date of experience: March 20, 2021
Massachusetts
1 review
0 helpful votes
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Yard clean up
April 5, 2021

Very happy with Quest Landscape. I called them and they came out a few days later and did a wonderful job cleaning my property up from all the winter damage. I'm very happy with them.

Date of experience: March 20, 2021
California
2 reviews
0 helpful votes
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No discount
April 19, 2021

I tried to pay with my credit card on the app and it did not work. Home advisor can't you send me the $35 check for the discount,

I had to pay with a check.

Date of experience: March 20, 2021
HomeAdvisor -. — HomeAdvisor (Powered by Angi) Rep
over a year old

Hi Boyd, Thank you for reaching out and we are sorry for any frustration with the payment system. We would be happy to look into this and address any questions or concerns you might have. You can send your contact info to emailus@homeadvisor and we will reach out, or you are always welcome to give us a call at 877-699-4736. -HASupport

Kentucky
1 review
0 helpful votes
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We had new gutters and gutter guards installed on our house and garage.

Date of experience: March 20, 2021
Colorado
1 review
0 helpful votes
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Platform build and ramp attachment
March 20, 2021

James was very personable and adapted very well to a few adjustments that were made to the original design. He was very ptofessional.

Date of experience: March 20, 2021
New York
1 review
0 helpful votes
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Very professional
March 20, 2021

I was looking for a plumber to do a couple of relatively small jobs. I posted a request and was contacted early the next morning. The plumber arranged to come shortly, arrived right on time and finished the job in a timely way.

Date of experience: March 20, 2021

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
+360
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