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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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I was looking for someone to do some small jobs. I had calls from various contractors, as if I had a HUGE building or complex to paint. All I had was the top of a small shower a lock on a door to replace and a small hole in a screen to patch. I had the materials. I told Home Advisor what I had., somehow that was blown up, and I was called by many people who then were irritated because they were charged (125.00) dollars for the referral. I am very much afraid to use Home advisor again
Checked with Home Advisor on various vendors. Found an affordable great one and proceeded.
I was looking for a licensed plumber who can check and certify the work done by someone else (my general contractor) because of township inspection. The work itself was good, but no one was willing to take a risk of accepting possible work failure done by others... so I was furiously looking for one. Then, Home Advisor found one for me. The plumber was amazing! He did much more than I anticipated. Thank you, Home Advisor!
We had a dishwasher issue in our kitchen last summer. We had insurance and several contractors working to fix our home. In order to finish the remodel of our kitchen, we needed painting in the kitchen but also in all the other rooms in our lower level. PRIDE PAINTING made our project end on a good note. He was the last guy in the house and pulled it all together to complete the look in our home.
The site is fairly easy to use; sometimes it is difficult to navigate to exactly what you want. What i like is the ability for multiple quotes and ease of paying
Great companies were recommended. We chose the best for us.
It could not find pro's for like a week, the one pro that came up was Renaissance men... and they are great.
The request form popped up and I didn't realize what I was completely at first, but I appreciated that my info was only given to 2 people so I was not flooded with spam calls.
Great experience. We were able to get a company scheduled right away. The only downside is there is no disclaimer or info provided so we understood that Home Advisor/Angie's List charges a fee to every company we ask for an estimate from. I never would have requested four companies of estimates had I known- it isn't fair to the companies.
Excellent! There's really not much more I can say about it.
Arrived on time, very professional. There were 5 workers worked diligently for 4 hours.
Thanks to Homeadvisor I was able to fix a leaky dishwasher that has plauged my home for 4 years.
I put in my request and Homeadvisor found me the right man/company for the job. I am highly satisfied with the workmanship, price, and results. Thank-You Homeadvisor.:-)
Very simple to use and had several suppliers contact me.
Well-pleased. They were courteous, efficient and very helpful with color selection and adding knobs and drawer pulls. Quality of workmanship surpassed our expectations.
Contacted Home advisor on line. Had repair call in 20 minutes on a Saturday.
Work was done by ambitious young men that did more than expected. Great guys doing a great job. Put a sign on my lawn to advertise if you wish. I'm a very happy customer.
They cancelled an emergency appointment twice within an hour of the scheduled time. Horrible customer service.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jen, we would like to thank you for your feedback about the communication issues you encountered. We are sorry if you had any but a positive experience with our customer support team. We would be happy to address your concerns. Please send your contact info to [email protected] so we can reach out. -HASupport