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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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I telephoned Mark in the morning and he arrived late that afternoon. He was able to complete the job in less that 30 minutes.
Called for a vertical blind repair and they actually called us back! Quick in home service and repair. Great experience.
Awesome they found me an awesome company like comfort air solutions these guy came out on a Saturday and fixed my ac when nobody else wanted the job
I've called Homeadvisor for over a week to book a fixed price spring clean up at my home. It took 5 calls for me to complete this because of technical issues on their end. Finally we set an appointment but I receive no follow up emails or texts alerting me who took the job and when they will arrive. I had to call back then was rudely told that the person is on their way and I should call them. Then, the home advisor employee hung up on me as I voiced my displeasure.
I have not had to do many home repairs, so this was an amazing experience. They came the next day and he was able to repair the cabinets.
Very efficient and helpful. Easy to use. I will be using this app again. I will recommend this app to other people. Thanks for your help.
No advanced warning of the change to site. The old site was better for customers. This site is a feeding station for businesses. No options for customers.
VINEKO Co. Vinny the owner was quick to reply. He came out himself gave me the est and had his person out same day. I have had other companies.No one has ever comes close to the honesty, professionalism quality and price. His worker did an amazing. Job. I couldn't have hoped for. A better job. Above and beyond. I highly recommend them for all your cleaning needs. Thanks
Dr & Mrs Ronald and Denice Grubb. (Palma Sola)
Excellent he was very professional and prompt in responding to are request for service.
Great. Experience. Roca Associates should be hired by everyone who need asphalt, Belgium block and concrete work
I was seeking an electrician to do a job in my home. I was not ready to do the job, and was not ready to start getting calls from people wanting to do the job. I was just looking for recommendations. I eventually hired one that contacted me, but I wish there was an option to just look at reviews. If there is that option I did not see it.
It was Sunday night when our house sitter informed us that our washer was not working. Knowing my husband wouldn't have time to help deal with this issue, I hopped online early Monday morning to see if I could find someone who could repair our washer. I'd already called our previous repairman, but he politely told me he didn't work on the newer models. Within a few minutes I got a call from someone (Stuart) who asked me about my appliance. We discussed the problem and he said he had time to come and check it out. I was surprised but happy that he would come so soon. I'd heard about Home Advisor/Angie's list and thought I'd research this platform and check out the reviews. I was a little skeptical - because, well, the Pandemic has hurt some companies while others are unwilling to provide service. And although 3 companies received my information as a 'lead' for possible repair, only 1 called me - and he got my business! I'm so glad that I decided to follow my instincts and check out Home Advisor, I am happy with the results of my repaired washer, the company who serviced our home.
Thank You!
I was very happy with Mike from All pro hardwood. I would use home advisor for future projects if needed.
Fast response from Home Advisor who provided a list of repairmen in the area who were professional and courtious.
Home advisor via Angie's made it easy to find someone to complete our projects. We will probably always check here first before starting something new from now on!
First off- the cleaner never showed up to my booking April 2nd. My husband was home and no one knocked on the door. My husband then tried to reschedule for the following week and was promised a 50% discount however at 10pm the night before the rescheduled booked the cleaner cancelled and rescheduled for a day that we couldn't do. When I called customer service they told me that they never offered us a 50% discount and that it was only $10 off. We asked to speak to someone who could help and our customer service representative blew us off. She said we would get a call back within 24 hours and one ever called back. We then called back today and our customer service rep told us that we would get a replacement booking but no discount and then she HUNG UP ON US! I have never experienced customer service this horrible!
Hi Jess, Thank you for your feedback. We are so sorry if you had anything but a positive experience with our customer support team. We would be happy to address your concerns. Please send your contact info to [email protected] so we can reach out. -HASupport
Home advisor was very helpful and reliable in helping me find a good contractor to do the work I needed at my home.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ryan, Thank you for letting us know about your experience and we are so sorry to hear about your interaction with our customer support team. We would be happy to look into this and address your concerns. Please give us a call at 877-699-4736 or send your contact info to [email protected] so we can reach out. -HASupport