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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Jordan Lloyd from home advisor was completely disrespectful on the phone. I've used this company in the past and wasted $400.00. Horrible company.
Attention to request was immediate. Selection of companies to perform work was great. Follow-up regarding selection and completion was great.
Charged >PAY* HOMEADVISOR-A 04-29 HANDY.COM NY 4893 DEBIT CARD RECURRING PYMT $19.95" for services NEVER performed. After many email exchanges, no resolution even though they promised to reverse this charge. My next call is to MASS. ATTORNEY GENERAL's Consumer Affairs. Be careful of cheats!
I have had sort of mixed results. My main objection is: that once they have your address, they don't let you alone.
I was out to get competitive bids for air duct cleaning and all of the contacts were reputable and easy to work with. I was able to forward quotes with ease to my landlord for approval. The calls and texts stopped when I asked, so I was not annoyed for days wuth an excess of unnecessary sales pitches.
From estimate to wave goodbye everything about Modern Renovations is first class. You get a great job and make a new friend or two.
Very quick responses and able to get the job done quick and efficiently
Overall exceptional experience. The work was completed very efficiently as quoted.
This was the best experience I have EVER had with a vendor. I am telling everyone I know about this company. They were on time and completed the job exactly as they promised. I have already put them in my calendar for 3 years from now. Awesome!
My experience with this company was very good. Came right away for scheduled appt. Was on time clean polite and professional. Have me a quote and started the job completing within a few hours. Will definitely be calling them again for my next plumbing job.
Found Chris from Arete on Home Advisor. The high recommendations that preceded him, are not exaggeration. You will love working with him and appreciate his commitment to excellence. We wish we had found him years ago.
Using homeadvisor was a convenient and fast way to find the contactator for our painting job. We recommend using it.
Gave a few options. Some never contacted me until after I hired someone. If they would have contacted me a little quicker, they may have been the one to get the job
New ductwork for a new range hood fan, took out over the stove microwave and saw no duct work was there for exhaust fan. Builder did not install one.
Recommendations from HomeAdvisor has made it easy to pick a contractor from a list of approved and satisfied customers.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members