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The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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I have always had good results with the companies I hire through Home Advisors. It's a quick and easy way to find professional service people that you can trust.
Excellent, First time user of HomeAdvisor and will be using in the future if the need arises. Very pleased with the service of rating the professional contractors in our area. Thank you.
It was very good. The young men were very pleasant and easy to talk with. They cleaned inside, outside and my screens. Took their time and did a excellent job, I plan to use them again in the fall. C Thru window cleaning service is very reasonable. Highly recommend 5 *****!
Would like to search contractors without having them contact me. I'd rather contact them.
Very good experience. Timely, efficient, and productive. Easy to use online and find businesses.
We went to HomrAdvisor to find a deep cleaning company to prepare for a family member coming home from the hospital. They were fantastic! Cleaned and disinfected. Fast and nice people too!
I filled in our info.
Immediately got calls.
Very soon after, my problem was solved.
Hope to use the site in the future, for many other needs.
My experience was truly awesome I'am so very very Thankful attitude was awesome and pleasing to work with, Thank you so very very much I will truly use them again.
Called they reached out, I received call within minutes
Im pleased with my experience. I will use Universal Windows for the remaining work in the future.
Despite hearing a gym buddy had a bad experience with the provider who served her family. I was pleasantly surprised by the warm, welcoming, and laid back attitude. Very easy to work with, personable, yet hardworking and gets the job done. Very happy!
Good and efficient, offers some many different options to choose from for repairs.
Some contractors did not respond, but some did. Not as many as I had anticipated. I also wish that I could have been better informed as to the name of the company who will move furniture and how many are going to show up on June 14th. Nobody has contacted me.
Site is easy to use and they provide multiple contractors who fit the bill for the job. They also follow up.
Had multiple contractors look at the parameters of the job and come out and look. Only one actually gave us a bid. Weather was the only thing that prevented the contractor from completing the job as scheduled. The reviews of the contractor were consistent with our experience.
The October freezing rain coated the plants with ice; then, the extremely cold weather finished the harm.so I had to find someone who could get the weeds out, remove the dead cacti, eliminate an unwanted tree, trim the dead branches from the rose bushes. B and R then planted my new cacti, fertilized all the plants, and got the trash out of there. Very good job!
HomeAdvisor was able to connect me to a local service to open my pool and followed up to ensure I had the correct contact information and was happy with their recommendations. We will use HomeAdvisor in the future.
We got both good gutter work and stucco assistance.
Hired cleaning service and they exceeded our expectations. We will hire again.
We were extremely pleased with RLS but when I went to put a review in, I was constantly rejected and unable to do it. This was very frustrating because I really wanted to give RLS a good review!
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

