HomeAdvisor (Powered by Angi)

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of HomeAdvisor (Powered by Angi)

HomeAdvisor (Powered by Angi)

2.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate HomeAdvisor (Powered by Angi)?
grey stargrey stargrey stargrey stargrey star

HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
619
value
542
shipping
130
returns
171
quality
492
This company does not typically respond to reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Brandy K.
Unfollow Brandy K.
Share Review
Report Review

Convenient
May 6, 2021

I have always had good results with the companies I hire through Home Advisors. It's a quick and easy way to find professional service people that you can trust.

Date of experience: May 6, 2021
Utah
1 review
0 helpful votes
Follow dl Q.
Unfollow dl Q.
Share Review
Report Review

Excellent, First time user of HomeAdvisor and will be using in the future if the need arises. Very pleased with the service of rating the professional contractors in our area. Thank you.

Date of experience: May 6, 2021
South Carolina
1 review
0 helpful votes
Follow Gail T.
Unfollow Gail T.
Share Review
Report Review

Window cleaning
May 6, 2021

It was very good. The young men were very pleasant and easy to talk with. They cleaned inside, outside and my screens. Took their time and did a excellent job, I plan to use them again in the fall. C Thru window cleaning service is very reasonable. Highly recommend 5 *****!

Date of experience: May 6, 2021
Kentucky
1 review
0 helpful votes
Follow Cathy S.
Unfollow Cathy S.
Share Review
Report Review

Would like to search contractors without having them contact me. I'd rather contact them.

Date of experience: May 6, 2021
New York
1 review
0 helpful votes
Follow Elizabeth G.
Unfollow Elizabeth G.
Share Review
Report Review

Stumped
May 6, 2021

Very good experience. Timely, efficient, and productive. Easy to use online and find businesses.

Date of experience: May 6, 2021
Texas
1 review
0 helpful votes
Follow Christi N.
Unfollow Christi N.
Share Review
Report Review

Great home cleaning company
May 6, 2021

We went to HomrAdvisor to find a deep cleaning company to prepare for a family member coming home from the hospital. They were fantastic! Cleaned and disinfected. Fast and nice people too!

Date of experience: May 5, 2021
Texas
1 review
0 helpful votes
Follow Eduardo A O.
Unfollow Eduardo A O.
Share Review
Report Review

Works great
May 6, 2021

I filled in our info.
Immediately got calls.

Very soon after, my problem was solved.

Hope to use the site in the future, for many other needs.

Date of experience: May 5, 2021
Tennessee
1 review
0 helpful votes
Follow Wash P.
Unfollow Wash P.
Share Review
Report Review

Five Stars
May 5, 2021

My experience was truly awesome I'am so very very Thankful attitude was awesome and pleasing to work with, Thank you so very very much I will truly use them again.

Date of experience: May 5, 2021
Louisiana
1 review
0 helpful votes
Follow Gloria C.
Unfollow Gloria C.
Share Review
Report Review

Awesome service
May 5, 2021

Called they reached out, I received call within minutes

Date of experience: May 5, 2021
Indiana
1 review
0 helpful votes
Follow Kim Q.
Unfollow Kim Q.
Share Review
Report Review

Window replacement
May 5, 2021

Im pleased with my experience. I will use Universal Windows for the remaining work in the future.

Date of experience: May 5, 2021
New York
1 review
0 helpful votes
Follow Marian U.
Unfollow Marian U.
Share Review
Report Review

Retaining Wall Project
May 5, 2021

Despite hearing a gym buddy had a bad experience with the provider who served her family. I was pleasantly surprised by the warm, welcoming, and laid back attitude. Very easy to work with, personable, yet hardworking and gets the job done. Very happy!

Date of experience: May 5, 2021
Georgia
1 review
0 helpful votes
Follow Al T.
Unfollow Al T.
Share Review
Report Review

Great Job!
May 5, 2021

Good and efficient, offers some many different options to choose from for repairs.

Date of experience: May 5, 2021
California
1 review
0 helpful votes
Follow Randy V.
Unfollow Randy V.
Share Review
Report Review

Feedback
May 5, 2021

Some contractors did not respond, but some did. Not as many as I had anticipated. I also wish that I could have been better informed as to the name of the company who will move furniture and how many are going to show up on June 14th. Nobody has contacted me.

Date of experience: May 5, 2021
New Jersey
1 review
0 helpful votes
Follow Mary Ann B.
Unfollow Mary Ann B.
Share Review
Report Review

Search for contractor
May 5, 2021

Site is easy to use and they provide multiple contractors who fit the bill for the job. They also follow up.

Date of experience: May 5, 2021
Indiana
1 review
0 helpful votes
Follow Jo Y.
Unfollow Jo Y.
Share Review
Report Review

Found great contractor
May 5, 2021

Had multiple contractors look at the parameters of the job and come out and look. Only one actually gave us a bid. Weather was the only thing that prevented the contractor from completing the job as scheduled. The reviews of the contractor were consistent with our experience.

Date of experience: May 5, 2021
Texas
1 review
0 helpful votes
Follow Darrell A.
Unfollow Darrell A.
Share Review
Report Review

Southwest garden clean up
May 5, 2021

The October freezing rain coated the plants with ice; then, the extremely cold weather finished the harm.so I had to find someone who could get the weeds out, remove the dead cacti, eliminate an unwanted tree, trim the dead branches from the rose bushes. B and R then planted my new cacti, fertilized all the plants, and got the trash out of there. Very good job!

Date of experience: May 5, 2021
Texas
1 review
0 helpful votes
Follow Ronnie P.
Unfollow Ronnie P.
Share Review
Report Review

Pool Opening Service
May 5, 2021

HomeAdvisor was able to connect me to a local service to open my pool and followed up to ensure I had the correct contact information and was happy with their recommendations. We will use HomeAdvisor in the future.

Date of experience: May 4, 2021
California
1 review
0 helpful votes
Follow Kevin G.
Unfollow Kevin G.
Share Review
Report Review

We got both good gutter work and stucco assistance.

Date of experience: May 4, 2021
Indiana
1 review
0 helpful votes
Follow Becky J.
Unfollow Becky J.
Share Review
Report Review

Excellent job
May 5, 2021

Hired cleaning service and they exceeded our expectations. We will hire again.

Date of experience: May 4, 2021
Pennsylvania
1 review
0 helpful votes
Follow Beverly Q.
Unfollow Beverly Q.
Share Review
Report Review

We were extremely pleased with RLS but when I went to put a review in, I was constantly rejected and unable to do it. This was very frustrating because I really wanted to give RLS a good review!

Date of experience: May 4, 2021

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
+360
See all photos