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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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It was great. Very prompt. Clean up was complete. Travis answered any questions I had.
It was great, it was a calm and chill experience cause i dislike drama so it went well.
Worked well. Contacted shortly after requesting a quote. Contractor was excellent and a very good price.
Home Advisor referred me to a" builder" to build a surround deck. The price was on the high end but it was worth it to me. He wanted half the payment upfront. Didn't show up for4 weeks. He projected 3 weeks to finish. Well it took 4 aggravating months of calling everyday to see if he's showing up. The screening was totally messed up. Had to pay someone else to redo. When I complained to home advisor I found out his business license was electrician. I trusted home advisor to refer me to the right person boy was I wrong
This is the worst service to use for starting a new business. They take more money then you can actually benefit from. When calling to ask about my statements, I had two reps hang up on me. Not satisfied
I have used the Home Advisor network twice to find contractors for work that we needed done. In both cases, we were directed to really good people - professional, timely, quality work, and quick to get it done. I am very happy with the HomeAdvisor experiences I have had thus far.
I was searching landscape maintenance contractors online for our community. Unfortunately Google search engine sold my information to HomeAdversor. The day before yesterday I got a phone message and email from that Co. They arranged an appointment for me with a Grinate Countertops Co. Yesterday at 11am without my permission. Early Yesterday morning I received text message from HomeAdv. Said "... Countertops Co. Is requesting payment for $1,000.00. Securely pay now with... All in our new Angi app." I requested HoneAdv. By email to remove my information from their platform. Their employee Gelo sent response email to me starting with "We understand where you're coming from." Does HoneAdv. Just against US law and want to show their Hatred and/or Discrimination?
Gordon was very knowledgeable and explained everything very well. We needed a lot of help with the initial installation that was done years ago by another company. We were very satisfied with all the work done by hvac.
Sincerely, Nancy Perlman
Courteous calls and follow-up calls to verify if I needed further updates or assistance.
Easy to arrange, acess reviews, etc. Juan was a great vendor, arrived promptly, spent literally hours working on project.
Your first company suggestion Imperial was worthless, then Mills was very good.
Very very grateful for this great referral finally a very honest professional knowledgeable company and thorough on this job
They promise to refund any bad leads, but after they get your Credit Card they charge you for a lot of bad leads and deny all 100% of your claims for refund. This is a total rip-off - buyer beware!
Tyler was knowledgeable and friendly. Was able to help with a same day service.
Received two immediate responses to my request for a real estate appraisal. Contacted one agency and had the appraiser view property the same day. Received detailed report in two days.
I was having trouble finding someone who would take on my job. The home advisor search helped.
Home Advisor for contractors is a scam to have direct access to your bank account. The leads provided are not qualified and most have just a name and phone number. Each of these unqualified leads I received were over $50 each.
I hired HA to replace the 4 sprinkler valves in my system for a fixed price. As soon as the tech arrived he told me that it was a plus parts deal and he wanted me to go with him to HD to pay for the parts. As one of the valves was leaking and I really wanted to get the job done I agreed. He did a good job on the valves but I was out $150.00 for parts that I wasn't expecting. I complained to HA and was told tough s**t, I requested to speak to a supervisor and was told none were available but that a follow up call would be made the next day. Of course I never received a return call.
I have gone through the HA website and can't find any mention of their fixed price deals being plus parts. I think that this is a scam and have filed a complaint with the Florida consumer protection and BBB offices.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members