HomeAdvisor (Powered by Angi)

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HomeAdvisor (Powered by Angi)

2.5

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HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
619
value
542
shipping
130
returns
171
quality
492
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Oregon
1 review
0 helpful votes
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There is nothing fast and easy about HomeAdvisor. I solicited their "advice" on a small job. What did I receive in return? Constant pitches for bigger projects. They never gave me a single quote on my small job requiring a "low wattage" repair person.

Date of experience: June 2, 2021
California
2 reviews
0 helpful votes
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Fraudulently Charged
July 2, 2021

An order for electrical services was cancelled, and the amount charged on my cc was initially cancelled as well. (Spoke on the phone and was ASSURED that my charge WOULD BE cancelled, and it initially was, but then reappeared.) DO NOT mess with HomeAdvisor. They use unqualified people, screw up details (like parts & materials paid for and then the person sent demands reimbursement!), and post fraudulent charges. AVOID!
UPDATE: HA HAS now refunded the second attempt to charge after some additional back & forth. Am watching for any further attempts.

Date of experience: June 2, 2021
Colorado
1 review
0 helpful votes
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Home adivsor called me a few times to ensure that the services I was receiving was satisfactory and if they could offer assistance in any way

Date of experience: June 2, 2021
Iowa
1 review
0 helpful votes
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Found the expert I needed.
June 2, 2021

I was able to find the right expert on the Home project I needed.

Date of experience: June 2, 2021
Texas
1 review
0 helpful votes
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Storm debris
June 2, 2021

They made my backyard
Look better than it has in a long time.

Date of experience: June 2, 2021
California
1 review
0 helpful votes
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Got us the right worker
June 2, 2021

We want to give a five-star rating to Jeff Heath for repairing our hardwood floor. Because of a leak in the wall, workmen previously had removed a 5'x7' section of wood flooring. Jeff responded promptly to my contact through Agi/Home Advisor and came promptly as planned. The boards we had left over from the original project were within 1 sq. Foot of being enough. Then he volunteered to secure the proper baseboard for us and installed it the next week for which we happily paid him extra. The job looks terrific. He came each time promptly on schedule, was helpful and competent. We will call him again if we need another floor job.

Date of experience: June 2, 2021
Colorado
1 review
0 helpful votes
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I didn't expect to get called back within minutes by a few pros for this job. I am going to be doing other home related updates in the future and will definitely start with HomeAdvisor.

Date of experience: June 2, 2021
New Jersey
1 review
0 helpful votes
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Ease of finding contractors
June 2, 2021

Received immediate follow up by contractors willing to provide free estimates.

Date of experience: June 2, 2021
Arizona
1 review
0 helpful votes
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Excellent painting contractor
June 2, 2021

Painted exterior of single family home in Sun Lakes. Spots needed repair and cleaning of surface to provide sound base for color coat. Crew did a great job and owner came to direct minor spots that needed touch. Beautiful job and more than any other contractor did.

Date of experience: June 1, 2021
Florida
1 review
0 helpful votes
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Handyman services
June 2, 2021

Very pleased with the contacts given. Hired William from WM3 and he was awesome to work with

Date of experience: June 1, 2021
Texas
1 review
0 helpful votes
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David Mallette was my initial contact and he was very knowledgable about windows. I asked multiple questions like ratings of the windows and if stickers with ratings on the windows when installed and delivery timeline if I did order and deposit amount. David asked what I was looking for and why and listened. David works with multiple companies and so can offer multiple products. His installation team led by Josh could not have been better. They did all the windows in my house, were extremely careful on my property and installation was excellent. Clean up after was also excellent. I received quotes and sales tactics from many and I am fortunate I chose this team. They are professionals who say what they are going to do and deliver on it on time and do an excellent job. I have family who know how to install windows and they visited while the install was on-going and said the install was great. The product was exactly what David said it would be. No surprises and excellent quality.

Date of experience: June 1, 2021
New York
2 reviews
0 helpful votes
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We have hired through Home Advisor a few times and have not been disappointed. We've met some fine people that do a really good job.

Date of experience: June 1, 2021
Florida
1 review
1 helpful vote
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Ripoff!
July 1, 2021

Guy on the phone quotes me $226 with membership discount.

Confirmation email shows $300.

I canceled.

Date of experience: June 1, 2021
Tennessee
1 review
0 helpful votes
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Speedy Responses!
June 1, 2021

Very timely and efficient response from providers for lawn care, even on a major holiday (Memorial Day). Received offers in less than 30 minutes.

Date of experience: June 1, 2021
Florida
1 review
0 helpful votes
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Great
June 1, 2021

Hired last minute service! Florida Restoration Group was great

Date of experience: June 1, 2021
Florida
1 review
0 helpful votes
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Concrete Contractor
June 1, 2021

Excellent! Got the project done on time!
Contractor very personable, on time delivery and went above and beyond to accommodate my requests.

Date of experience: June 1, 2021
Arkansas
2 reviews
0 helpful votes
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They all called right away and came out within a few days to quote.

Date of experience: June 1, 2021
Oklahoma
1 review
0 helpful votes
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Good job.
May 31, 2021

They did a fine job with 2 different kinds of fences and made sure everything was cleaned up. It took about 3 weeks because of very bad weather.

Date of experience: May 31, 2021
Georgia
2 reviews
1 helpful vote
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High Class Grass
June 1, 2021

Austin and his team did a fabulous job on our lawn, in the short time we needed them. They cut and trimmed the weeds back, and even bagged the clippings we had asked them to do. They were professional and accountable!

Thank You Austin for a job well-done! I highly recommend High Class Grass! They are exactly what their name says!

Date of experience: May 31, 2021
Virginia
2 reviews
0 helpful votes
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A good place to look
May 31, 2021

I gave a description of what was required and it I was given well researched bids.

Date of experience: May 30, 2021

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
+360
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