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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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I have used HomeAdvisor on a few occasions (lawn care, exterior home repairs, and sheetrock replacement) and had a good experience finding folks who contacted me shortly after posting my work request. I was able to negotiate a fair price and get the work done to my satisfaction. HomeAdvisor has proven to be helpful in identifying professionals to address my issues.
It made finding the right person for the job very easy and the results were very satisfactory
I reported the company to home advisor never got a the company bought me off with gift so I would revise a review I posted
Wouldn't use home advisor again and I have been telling my friends not to trust home advisor either
They don't provide reliable information
I would describe my experience as very professional throughout the whole process
Very easy process
I made an inquire and he called the next day and set it up for Wednesday and he called me today said he thought he could do it before a storm was scheduled to hit and I said come on and he did get it done before the worse of the storm hit. It was done as the storm was beginning. He told me that if I had any places that I saw to call him back and he would gladly fix the issue.
Process was quick and contractor was responsive. Contractor arrive on time. Abdull was polite and work efficient, neat and clean.
I had to contact 12 pros before I found one who would even do the work. Out of the first 4 pros, two responded and made appointments to do the work. One didn't show up or call, the other called after he was supposed to be here to reschedule a week away. So I tried 4 more. No response from any of those. I tried 4 more. Only one responded, which I hired. They came the next day and did a great job, thankfully. My only problem is that I had no comparisons to the cost so they had me over a barrel. I think the cost was OK, but it makes it difficult when no one will respond. All I had was a wall sconce that needed to be replaced, but I guess my job was too small and insignificant for everyone else.
Jason and Armond of Afordable Radon Services just left after installing my radon mitigation system. They were great! Professional, kind, friendly, and informative. I highly recommend them. You will not be disappointed!
Home Advisor gave me several options to chose from and made it very easy to pick the right vendor. I will use Home Advisor again.
I believe they provided reputable contractors for me to connect with.
Outstanding response and service. Replaced needed part instead of whole railing someone else said I needed. Prompt with fair charge
A honest and efficient Job arrived on time and was very pleasant and knowledgeable
First contractor would not show up to do the work after providing estimate (Martinez Electric). Second Contractor (ElectriCity) provided estimate and installation in the same afternoon.
I was looking for someone to deliver and install mulch. A Google search gave me several options with 800 numbers and when I called all of them (3), they were all to Home Advisor. Finally I gave my project information to Home Advisor and they gave me 4 pro referrals. I called all 4. Two (2) did not provide the service I wanted. One (1) did not return my calls. I did speak with one (1) landscaper and we engaged in text dialog about the project for a couple of weeks, including his availability and price. When I confirmed the quote and asked for a scheduled date, he stopped responding all together. When I asked him for the courtesy of a response whether he could do the job or not, nothing. The landscaper is Hector's Landscaping in Euless, TX. When I tried to write a review for Hector on Home Advisor, because I did not hire the pro, Home Advisor sends my review to the pro (Hector) but does not publish it on their website. What good is that? I did not hire him because he "ghosted" me when it came time to commit to the job. Texting was his request, not mine. Beware of Home Advisor using different phone numbers on search engines to drive business their way. Their vetting of pros is apparently not satisfactory in all cases.
Excellent service and on time communication. Everything was efficient.
Would highly recommend Vega concrete. Excellent quality, good pricing and very professional.
I all of sudden had a couple of different tree service show up at my door early I was caught off guard. But everything worked out. I was just expecting a email or phone call.
Very professional job of carpet cleaning. They came as scheduled and was a good value.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members