HomeAdvisor (Powered by Angi)

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HomeAdvisor (Powered by Angi)

3.0

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HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
618
value
541
shipping
130
returns
170
quality
491
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Mississippi
1 review
0 helpful votes
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Trim and remove cuttings.
December 11, 2022

The experience was quite pleasant and efficient. Johnny was easy to negotiate the pricing and made an offer that we gladly accepted.

Date of experience: December 11, 2022
Texas
2 reviews
0 helpful votes
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Tree trimming
December 11, 2022

Helpful, in that you recieve multiple local contacts. Helpful that estimate prices given
But Don't overlook the little guy that needs the job.

Date of experience: December 11, 2022
Illinois
1 review
0 helpful votes
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Filled out a request
December 11, 2022

Quick response. He was available to come to my home within an hour.

Date of experience: December 11, 2022
Texas
1 review
0 helpful votes
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Gutter cleanout and yard leaf cleanup
December 10, 2022

Great overall experience. Provided several service companies to get quotes from.

Date of experience: December 10, 2022
Virginia
1 review
0 helpful votes
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Very please with all services done Every Job was explained, demonstrated to include camera work and pictures.

Date of experience: December 10, 2022
Tennessee
2 reviews
0 helpful votes
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Exterior door replacement
December 10, 2022

Replacement Window Company was prompt and true professionals. He phoned prior to arrival and completed the project above my expectations. He even cleaned up the site as if he was never there. Wonderful!

Date of experience: December 10, 2022
Arizona
1 review
0 helpful votes
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Deck reconstruction
December 9, 2022

Excellent in all regards. Will use again. Was pleased with results.

Date of experience: December 9, 2022
Ohio
1 review
0 helpful votes
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Excellent tree trimming service
December 9, 2022

Excellent work/quality. Friendly/Professional, Quick response,!quick work. I didn't have to go out and pick up anything after them- no twigs left. Would recommend these guys to anyone.

Date of experience: December 9, 2022
Florida
1 review
0 helpful votes
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Job well done
December 9, 2022

Had a air conditioning install thru the wall. This company did a professional job. Price was good, the work done was excellent. The workers were friendly and cleaned their mess up.

Date of experience: December 9, 2022
Florida
1 review
0 helpful votes
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Refrigerator Repair
December 9, 2022

Very pleasant staff. Explained the process they were doing and answered any questions I had.

Date of experience: December 8, 2022
Michigan
1 review
0 helpful votes
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Ceiling fan electrical problem
December 8, 2022

Excellent from the initial call back time, to arrival time, to diagnosing the problem, to solving the problem.

Date of experience: December 8, 2022
Tennessee
1 review
0 helpful votes
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Prompt
December 8, 2022

I had the name of a company within minutes who had great reviews. The company they recommended lived up to their reputation. This is the 2nd time I've used Home Advisor but it won't be the last.

Date of experience: December 8, 2022
New York
1 review
0 helpful votes
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Terrible
January 7, 2023

Asked 5 companies for quotes and only 1 responded than was told by Angi to contact the companies direct

Date of experience: December 8, 2022
Florida
3 reviews
0 helpful votes
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Yard clean up
December 8, 2022

I had a very satisfying experience with Roman's company. I highly recommend them.

Date of experience: December 8, 2022
Ohio
1 review
0 helpful votes
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Hell
January 6, 2023

Home advisor and Angi are a bad company to use
They lie tell you what you want hear
Charge you too much
Calling there customer service number is a waste of time

Do not use them at all

Date of experience: December 7, 2022
South Carolina
1 review
0 helpful votes
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Last few times,disappointing?
January 6, 2023

Pool Company- Goodwin's Pools, Pool guy that came thru Angie's List, did work twice, a good job, also did a temporary patch on my step, found 1-2 leaks ($500) and then waited weeks to come back, to patch, said it was not a permanent fix, only temporary, I asked to get fixed, permanently? Pool had no water all this time? Also, he is a very nice guy, and said he could repair pool? Then month's went by, but he is still not returning my requests to get the work done? He Just vanished? I was willing to get work done, just needed costs involved and they only gave one estimate, for the pool closing, but none on any of all the other work needed, and there is a lot! Sent multiple texts, but we have been totally ghosted? If he didn't want job, why not say so? I have left messages, no reply's? Still trying to hire someone! He did do $160 of work, on pipes, and it was greatly appreciated, but weeks went by, and still no communications? Maybe something happened to his business, I have no idea? Just all Very strange. Said they'd come back?

Date of experience: December 6, 2022
Florida
1 review
0 helpful votes
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Hvac unit
December 6, 2022

They provided me with a great selection with a quick response time,

Date of experience: December 6, 2022
Alabama
1 review
0 helpful votes
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Kitchen repairs and bathroom repairs. Kevin did a great job informing us of ever step and was very prompt helpful and friendly.

Date of experience: December 5, 2022
Illinois
1 review
0 helpful votes
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Prompt response time
December 5, 2022

Described the issue and within 10 minutes Luke called me on Thanksgiving by the way!

Date of experience: December 5, 2022
Arizona
2 reviews
0 helpful votes
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Telemarketing Companies All Day Long
January 4, 2023

Overall, I'd call it a poor experience with Home Advisor. I put in a simple request for a quote on a landing site that did not identify as Home Advisor,but gave the impression these were small businesses in the area. What I found was that most calls were from telemarketing companies calling on behalf of larger businesses in the area. These companies gathered info and information about the work, then transferred me to a "local company", without sending the information. I started asking for a quote before the transfer and got sky-high quotes as much as 5x's what I ultimately paid. I was lucky to connect directly with the owner of a local business who was honest, straightforward, and came out within a few hours to fix the problem. Great! I still continued to get telemarketing calls for days and days. I ended up with a good result but did not have a good experience with Home Advisor.

Date of experience: December 4, 2022

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
+360
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