Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I am so pleased with how Angi put me in contact with A Plus. I received a call immediately and was able to book services quickly and easily. The work done by A Plus was terrific. Every corner of my home sparkles. This service exceeded my expectations for cleaning. I am very happy I ised Angi to find them.
My pool was losing water faster than I could put it in and then I found Ed's Pool Service. Ed really knows his business and determine the issue was the equipment at the pump very quickly I went and got the parts the next day he came back and install the parts very quickly took care of the problem thank you Ed
I initially contacted this company to have duct work replaced. That didn't happen. I received a list of prospective companies, but none of them responded to my email requests. I did get an email from ANGI wanting to know if anyone contacted me. I did not follow up on that because I had to then get someone to remove a large tree limb that came down. ANGI sent me to K & B Tree Service. They were wonderful! Here the next day and cleaned everything up. Only way you could tell someone had been here was because the limb was gone and there was a tiny bit of saw dust!
Did not like that I could not shop around. I hated that I got sent to the fixed price option without looking at options for who I wanted to hire.
Angi quote was 815.00 with 15% Discount totalling 692.75. Contractor charged me $2,500.00 and did not give me a 15% discount.
The best quality work and awesome service. Pricing was perfect!
Saves time and effort compared to blindly searching on Google and hoping you make the right choice. Got multiple people offering estimates and didn't have to just hope they were reputable.
Father, son and nephew came prepared. They gave me a quote. I asked them to go ahead. And they completed the job satisfactorily.
Had new vertical blinds installed. Blinds by Paul did a great job. Blinds were ordered and installed in a timely fashion.
Great experience and would use again. Made sure my search was completed as prescribed. Follow up was excellent.
Convenient water called came and fixed the problem. I love the fact I have better water pressure than I had before. I would recommend them if you have a water problem
Andrew helped me find the perfect contractor. Andrew was so polite and friendly. His recommendation for the project was spot on. I really felt like he cared about my project.
Thank you, Angi! I found a fantastic company to build and install a wood fence on our property. We would probably not have found Flower's Family Landscaping on our own. They did a wonderful job and we are thankful to Angi.
After trying to find someone to construct railings finally got a company to come and do the job for us. R. Meisberger came out and he did a great job.
Requested fence painting or staining through Angi and received a few calls to give quotes. Evans Painting was one of them who gave quote and approximate date to start. Kept jn touch until the start date and started as promised. Kept me informed during the job. Cleaned up as if they were never there. The job looks great.
Amazing one of the best experiences. I highly recommend Home Advisor.
On time and professional, Hugo was pleasant and courteous
Quick To give me names of local contractors -Allen called me within a few hours and we set up a time to do an estimate. Very professional and wonderful gentleman- who does excellent workmanship. I have hired probably a dozen or so contractors from home advisor in past 2-3 yrs and all have been great. Will continue to use home advisor.
Answer: We had a similar experience when first trying Home advisor out. They kept taking money out of our account arbitrarily. I finally had to file stop payment forms at my bank. Then they threatened us with extra fees unless we "settled" our account. We have strict DTPA laws (deceptive trade practice act) in our state. I advised we complain to our Attorney General about this. I think home advisor should be banned in our state because of this fraud.
Answer: I didn't, they have been blowing my phone up for 6 month's now and now they act like thier desperate for me to sign with them. I have absolutely no want or will i ever sign with them after i have heard what thier doing to contractors who have a contract with them. I just signed with a family owned reality company and even they told me not to sign and even when i tell home advisor i don't want thier business they ignore my request and still call and now they act like thier a home owner requesting painting but once i get to asking where they live or information all of a sudden I'm being told to do a background check and i sign up for free! But i have to pay a percentage of my leads or size of job something of that nature where i pay them for a no guarantee of work as i see it. I can't trust handing money to a company that's being deceitful in a phone call off the rip! Just be careful i don't hear good thing's about them all over now.
Answer: Fake leads, sends email, text & calls between 20-30/day and charges for each. Even if Contractor doesn't open Or answer any calls! Will rip off contractors about $800/day until they catch it and no refunds! Do Not Use HomeAdvisor!
Answer: I don't know about the house cleaners but, I do not trust the company based on my own recent experience.
Answer: You don't know you have to call home advisor and wait on the phone for an hr until they pick up
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

