HomeAdvisor (Powered by Angi)Reviews 8,379

The crew was very professional and did their job without problems. They did a good job. Would recommend them to family and friends. Would hire them again.

We contacted Home Advisor last evening to find someone to PUMP out our septic tanks. They gave us some contacts that we planned to call today. Home Advisor has called us three times after we told them we are working on it and we DON'T NEED new system, repairs, or anything special. Just a cleaning. They don't get it, and they won't take "please don't call back, we'll call you" seriously. You're better off googling your local service people and calling them on your own.

I joined Angi on line and started the process of seeking professionals for a tree job and a rather complex outdoor plumbing replacement. Angi responded immediately with just enough info to get me going with the contacting of pros. I liked the ability to see the Pro's ratings and had access to contact them directly rather than thru an annoying service line. Advisors followed up with calls and emails to add additional info and see if they could help if I was having trouble. All around a well thought-out website and interfacing experience. Much better than your competitors.

HomeAdvisor ("Powered by Angi") left me hanging for over a week before finally telling me they weren't going to do the work I asked for – installing a pre-purchased garbage disposal unit. The process of setting up an appointment was slow. First, I had to fill out a long questionnaire explaining who and where I was, what I needed done and how long I expected it to take. I also had to provide a credit card number. Then I had to choose whether to pay a flat fee or an hourly rate, but they did not tell me how much either charge would be. Then they contacted local professionals to find one willing to accept my offer. A couple of days later they informed me that a particular plumber agreed to do my work. Next, I had to set a time and date. The earliest date available was another three days out.

The morning of the scheduled appointment, I got a text message saying the professional had an emergency call and would not be out that day but would be out two days later. The message did not say who it was from or what the subject matter was. It listed a phone number and I called it. It was not HomeAdvisor's phone. The recorded message said "Thanks for your call. Follow the URL if you want to change your listing. Let us know if there is any way we can help you." The recording provided no information at all about who I had reached. On the day of the second appointment, after the time had already passed, I got another text message saying that the job was cancelled because of another professional emergency.

HomeAdvisor's web site does not list an email address, street address or a phone number. They do not provide any way of discussing an issue with them.

Had large barn doors installed along with all the hardware.

I made an inquiry on home advisor and come to find out they sell your information. I have been bombarded with spam emails since. I don't think that is a very fair practice. Never again for me!