HomeAdvisor (Powered by Angi)

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HomeAdvisor (Powered by Angi)

2.5

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HomeAdvisor (Powered by Angi) Reviews Summary

The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.

This summary is generated by AI, based on text from customer reviews

service
619
value
542
shipping
130
returns
171
quality
492
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Indiana
2 reviews
0 helpful votes
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Thank you HomeAdviser. This company was great. I rated a 5 star because it is true. His work is very professional and he was great to work with. We are very pleased..

Date of experience: September 20, 2021
West Virginia
1 review
0 helpful votes
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Wish I had come to Home Advisor first…
September 20, 2021

They found me the professionals I needed fast…I tried to do it on my own first and wasted a lot of time and money…won't make that mistake again.

Date of experience: September 20, 2021
Massachusetts
1 review
1 helpful vote
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I used the Angi site to find housecleaners to do a one time deep cleaning of my house. While I was waiting for quotes from the cleaning services listed, HomeAdvisor called to set up it up for me. They never asked if I wanted them to be the go-between, so I thought I must have somehow selected that option by mistake, but I figured I'd go ahead and try it this way to keep things easy. I had wanted a deep cleaning with rug shampoo and windows, for a 4 bed, 4 bath house that hasn't been professionally cleaned in a long time. HomeAdvisors said it would cost $144. This the Boston metro area and I am used to paying $200 for a *regular* weekly housecleaning. But I went ahead and booked it because I didn't want to put more time into the whole thing that day: I figured the cleaners would do what they could for that pay, and I'd get the deep cleaning another time.

The 2 women showed up right on time, but had no instructions from HomeAdvisor on what I actually wanted done... and they were going to be paid $54 total for the job. I know the companies that arrange things between customers and service workers get part of what the customer pays--that's fair enough. But they were going to take almost two-thirds.

I find this appalling. I went to Angi because I wanted to find real professionals who would do a great job for me, and i was willing to pay for it. But these women were going to be terribly underpaid, AND they were being set up to fail since I wouldn't get the service I wanted (if I hadn't known, I might have just left a bad review that would hurt them going forward). And, I feel manipulated myself, because I never requested or really wanted the service HomeAdvisors provided. There was never even an email from HomeAdvisors putting in writing what I was going to be charged or what their policies were, just a message telling me the job was scheduled--very shady.

The only good news is that that when I called Home Advisors I was able to cancel the whole thing. But I will be checking my credit card statements carefully. I would warn workers not to get their jobs through this company, and definitely won't be going back to either HomeAdvisor or Angi's list.

Date of experience: September 20, 2021
Colorado
1 review
0 helpful votes
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Skylight
September 19, 2021

Spray foam skylight holes, very friendly fast and neat

Date of experience: September 19, 2021
Indiana
1 review
0 helpful votes
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Raised deck
September 19, 2021

Wonderful! Mike is a perfectionist and is very meticulous. We were thoroughly pleased with his work and have hired him to do other things at our home. We would definitely recommend him to all of our friends, family and neighbors for any work they might need done. Mike is an honest and fair businessman!

Date of experience: September 19, 2021
Georgia
1 review
0 helpful votes
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I was contacted by Dependable Garage Door within 5 minutes of making a request on Angli. Mervin with Dependable Garage Door contacted me and gave me a very fair price (over the phone) to replace a broken spring on my 8' high single garage door. Mervin said he could come the next day (Sunday morning) to fix the door. He called at 9am Sunday morning to make sure we were up and ready for him to come and repair the garage door. Mervin arrived on time and completed the repair in less than 45 minutes. Mervin has 14 years of repairing/installing garage doors and is very knowledgeable & professional. After completing the garage door spring repair, he checked the operation of the garage door and made some minor adjustments to ensure proper alignment of the door. I was very pleased with the workmanship and quality of parts used. Mervin was very courteous and I would highly recommend him for all your garage door needs. Thank you Mervin!

Date of experience: September 19, 2021
North Carolina
1 review
0 helpful votes
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Opinion of site
September 20, 2021

Had a positive experience. Fast replies and good service. Nice to have community rating back up my decision.

Date of experience: September 19, 2021
Tennessee
1 review
0 helpful votes
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Very helpful service
September 18, 2021

Finding services we needed in our area was easy using HomeAdvisor. It enabled us to immediately make contact and schedule appointments to receive estimates for completing work at our home.

Date of experience: September 17, 2021
Texas
1 review
0 helpful votes
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Great site when looking for repairs
September 18, 2021

Came here looking for roof repairs. Entered my information and had 4 companies call and provide quotes for the job. Once decided on the company, they came out and fixed the project in a matter of hours. Very easy and afforable

Date of experience: September 17, 2021
Washington
1 review
0 helpful votes
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Found a good and reasonable painter
September 17, 2021

Called to get an estimate, the guy came out to the property in a timely fashion, submitted a thorough and professional quote. We signed our agreement via email, figured out a good start date, and off we went.

Date of experience: September 17, 2021
Indiana
1 review
0 helpful votes
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Stump grinding.
September 17, 2021

Absolutely a pleasure. The website was as good as it could possibly be.

Date of experience: September 17, 2021
Colorado
1 review
0 helpful votes
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Great
September 17, 2021

Nice workmanship. Neat work. Clean and timely. I would highly recommend this business!

Date of experience: September 17, 2021
Tennessee
1 review
0 helpful votes
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Angi and Home Advisor Are The Smae
October 17, 2021

Doing a Google search I have come across contractors that don't exist but link to Angi/Home Advisor. Subsequently I get communications about services I never requested.

Date of experience: September 17, 2021
North Carolina
1 review
0 helpful votes
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Excellent service
September 17, 2021

Excellent customer service for yard maintenance. Thoroughly recommended

Date of experience: September 17, 2021
Indiana
1 review
0 helpful votes
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First time used
September 17, 2021

I had an estimate from a local company in March. They had not gotten back to me even though I reached out several times. I searched for tree removal and got Angie. Angie promptly sent me 5 different companies. SC3 was to top of the list and within minutes I received a call from them. After they gave me the estimate, since it was within the range of the first one, I went ahead and went with them. They completed the project with in the month. I was very please with the ease in accessing a company through Angie and will use again when I have another project that needs done.

Date of experience: September 17, 2021
New York
1 review
0 helpful votes
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Bick work
September 16, 2021

Excellent, highly recommend to others. I got responses promptly.

Date of experience: September 16, 2021
New York
1 review
0 helpful votes
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Options
September 16, 2021

Wide variety of prices given by all individuals quoting the same job.

Date of experience: September 16, 2021
New York
1 review
0 helpful votes
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Home Advisor recommendation
September 16, 2021

We had tried on our own to get a leak in our roof fixed and failed miserably in our choice of contractors over the past year. We reached out to several contractors who did not return our calls. We paid two repairmen who failed to fix the leak and did not stand behind their work. Finally, a company who only did only full roof replacement suggested contacting Angi for partial roof repair work. Our roof was fixed within 2 weeks. Awesome!

Date of experience: September 16, 2021
Texas
1 review
0 helpful votes
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Wallpaper for Foyer
September 16, 2021

Very good. Called right after inquiry. Timely and professional.

Date of experience: September 16, 2021
Tennessee
1 review
0 helpful votes
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I trusted Angi
September 16, 2021

I described my project and accepted the first one who responded. I couldn't have been more pleased. The vetting process worked well.

Date of experience: September 15, 2021

From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...


homeadvisor.com
Founded in 1999
Golden, Colorado, United States
+360
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