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HomeAdvisor (Powered by Angi) Reviews Summary
The company exhibits a mixed reputation, with notable strengths in customer satisfaction when it comes to specific contractors and service providers, who are often praised for professionalism and quality work. However, significant concerns arise regarding the lead generation service, with numerous customers expressing frustration over poor-quality leads, lack of refunds for invalid contacts, and overwhelming solicitations. Many reviews indicate a decline in service quality following the merger with Angie's List, leading to a perception of the company as unreliable. Overall, while individual service experiences can be positive, systemic issues with lead handling and customer support remain prevalent.
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Hate the app, always have to do everything via a website because the app gives an error. Hate that the app only gives 3 options if you are lucky and we lucked out with the one professional who actually responded to the request for a quote. Loved Home Advisor MUCH better!
Excellent and look forward to a long term business relationship!
Within minutes I had several painting companies ready to bid on my project. Finding these skilled professionals made my life so much easier and I trust the website to only recommend accredited workman. I was not disappointed.
I was trying to find a vendor to replace a water softener it was past its useful life. The company that came out did not do a hard sell. They just tried to inform me about my options and what options might be best for my family.
Excellent. Exceeded expectations from our contractor. Excellent work and floors look awesome. Would recommend.
Went very well no complaints, The installation was very high end done on a professional level and very knowledgeable about the job
Signed up in April- no one showed, norin May, or June, or July when I tried to cancel (you can NEVER cancel). Then the automatic bills started and even as I was on the phone with them yesterday talking about getting a refund they billed me again! It is an endless hell of bills and no service. Don't use them, don't give them any information, there is no way on the site to cancel your card.
Once again Gabe came through with flying colors. She found a service provider that worked within my schedule and was reasonably priced.
It's a horrible company! They send out fake leads and when you request money back they don't refund it they use companies just to steal and take money from them I would not recommend
Due to the pandemic I couldn't get anyone to come give an estimate. Everything is super busy and backordered but Home Advisor found me a great company that came out on Labor Day! The job is already completed with excellent financing options. Couldn't be happier with the HomeAdvisor. Service. Already planning another project.
Very good once a recommendation was made for a supplier. Took longer that expected to get options for suppliers. I actually found my supplier on Google only to find he was included in the options for suppliers provided by HomeAdvisor later.
Service call was above expectations and the end result was very good. Now I have a go too for Security / Fire alarm needs in the future.
My experience with the gentleman that came to my home was just fantastic I've never had any help do anything like hang a TV but very professional.
Seniors don't belong o ladders. Exterior from had sun damage. Also hooked us up with a solar company. Everyone! Fast efficient and professional.
Informative, helpful, prompt providing follow up calls and emails.
He was able to call and arrive early, was very efficient and customer friendly.
Ark Exteriors did a fantastic job! The job was completed in as little as 15 minutes.
Quick response with multiple businesses to do complete the current job request
I put in my requirement and within a hour I had 3 companies that were vested by the staff at Homeadvisor.
From the business
HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members