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Design men custom suits and shirts and enjoy 2 weeks free shipping. Unlimited personalization options & a wide range of fabrics. Order now
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Hockerty Reviews Summary
Hockerty has a rating of 2 stars from 334 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Hockerty most frequently mention customer service, poor quality and credit card. Hockerty ranks 79th among Suits sites.
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Fantastic Website. Thats where it ends. 5 Stars of rubbish.
Suits are marked up 2500% Cheapest quality, material, workmanship. Customer service is ridiculous. They say they cant refund because the suit is tailored... its not tailored at all. Complete rubbish. They offer 25 percent tailoring costs... it their incompetence that caused the problem. They offer the suit to be remade... why would you want another rubbish suit made... and at who cost. They offer a credit to your Hockerty account... Why would anyone wantt to deal with them ever again. Its a scam. You will be disappointed. Dont bother. Shop locally or from shops with better reviews that this disaster.
I have worn suits for about 25 years, almost every day of my life. I must have owned around 50 suits in that time and tried on 100s, this is by far the worst suit i have ever tried on and definatley the worst quality. DONT BUY FROM THEM EVER. Theres no response the company can give me that the already havent... apart from a refund and an apology and a promise to stop ripping people off.
Great job! Great place to shop, prices are great too! My product arrived on time and was in a excellent condition. All in all, good quality, good price, excellent service!
I am 110% satisfied with this company and I Highly recommend Hockerty!
I suppose it's mainly my fault for failing to do due diligence on this. Anyway for your benefit here goes: (1) the waistcoat I ordered was comically ill-fitting, (2) there are no refunds, (3) the material is coarse and stiff, (4) the customer service is tone deaf and (5) they'll try and force you into a replacement, making you pay to send back the garment they botched. Once they take your money, you're caught with no recourse.
As you can see from the photos, the waistcoat they made covers most of my zipper, covers half of my pockets, and falls all the way to my back pocket. One wonders why they bothered taking measurements. It would have fit better if they had standard off the rack sizes. The worst waistcoat I have ever received.
Great suit, especially for the price! I love how the customer measurements fit me like a glove and the selection of suits isn't bad either! All in all, I would highly recommend purchasing a suit here!
Hockerty was very easy to use with some of the most competitive pricing for made to measure suits. Best on-line clothing experience ever! I will be recommending them to other people.
Very flexible and gave us exactly what we wanted. Fast delivery, excellent communication. Job well done. Thank you.
I am very happy with the service! It looks great and I am very excited about it. Thank you for your help with this!
The service was able to give me a great looking suit from the beginning and was quite responsive to my needs.
Easy to work with, I didn't have a great idea what I wanted and he was very creative and provided an excellent quality product.
Would give 5 stars if possible. Very nice service, very easy to communicate and got even more than I expected. I Highly recommend! Thank you!
Really enjoyed working with Christopher. He was easy to communicate with and was able to exceed my expectations.
Real Nice experience with them. High quality suits for just a low price. Perfect Fit guarantee covers you in case of anything going wrong
Everything perfect on my first order. I didn't know what to expect from them but in just 12 days I had my suit at home, even they say 15 in their advertisements.
Fantastic experience with Hockerty. For the price point these guys are great. Fast shipping, suit fits great. I will be back here soon.
I'm a really happy client and I keep buying really so much products from this brand! I highly recommend this company for anyone getting started in custom clothes.
Nice options for customization and their fit guarantee was accurately upheld. I was very happy with their customization options and received 2 blazers that looked and fit great. Hockerty is one of the best made to measure brand I have seen in my life.
Absolutely delighted! The suit was everything I was looking for, plus some little extras. The quality is excellent! Overall a good experience.
I am so happy with and astonished at the review and how professional and detailed it is. I couldn't ask for anything more. Thank you so much! I would absolutely recommend.
Worst experience ever. No bespoke at all, send you terrible fitting clothing. Many other reviews state this so please listen to them and do not buy from here
BTW all made in china for $16 - they even sent the receipt in the post with suit! IDIOTS!
Amazing work, thank you so much! Your writing is very good and I love the review. Much appreciated!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer.
We're deeply sorry to read your dissatisfaction in this review.
At Hockerty we know that fit matters. If against all odds, your garment does not fit you properly we will cover some of the alteration costs made by your local tailor or, alternatively, we will make a new garment for you. Literally.