Surprised by the fit of the blazer I ordered. I want to try it again with dress shirts. I would recommend them

Solo puedo decir cosas buenas de ellos.

Teniendo en cuenta que soy barrigón, de hombros caídos y estrechos, el traje en cuanto a medidas y confección desde un punto de vista no profesional está perfecto.

Han respetado todas las medidas que les envié.

Viene tan bien empaquetado que al ver la caja creí que solo me enviaban el pantalón.

En cuanto a los plazos de entrega, lo pedí al principio de la semana santa y lo recibí en el mismo plazo, que si todo los días hubiesen sido laborables.

Los recomiendo al 100%.

I received my £200 jacket yesterday, which turns out to be a 16 usd jacket made in China which is the cheapest material along with the worse tailoring I have ever seen, I look like a 5 year old wearing his dad's suit.

To top it off the Chinese had left the invoice to Hockertys in the box I received showing they are paying 16 usd for the crap I received (even they are being robbed to be fair) with half the buttons s hanging off and the other buttons the wrong way around.

I would strongly suggest noone buys from these con artists for any reason! And I will be fighting for a full refund as I have been completely ripped off by this joke of a company!

Very very poor service fronted by a shiny website full of promises.

I ordered 3 suits, one intended for a wedding, with the delivery date a week before the wedding. On the expected delivery date we got an email saying the order was re-assigned and the new date was the day of the wedding at the end of the week.

Asked Customer Services for help but they have not responded other than repeating the revised delivery date - as much help as a chocolate fireguard and a big fail on customer service.

I am now sourcing a suit for the wedding locally and will not be accepting any delivery from them whenever it arrives - full refund request already submitted.

Avoid avoid avoid!

Utter and complete garbage. The fabric sample that we received and ordered is not the same fabric that the suit is made in. Unfortunately, they have a strict no refund policy, only reimbursement for alterations, up to 25% of the cost of the suit. Obviously no amount of alterations will make this fabric the thinner one we need for our warm climate wedding. Let's not even talk about the fit of the suit, it's god-awful, even though we went to a tailor for measurements. Do yourself a favor and don't gamble your money away, the entire garment and "customer service" is an embarrassing mess. Treat yourself and run far from Hockerty!

A couple months back I ordered a black suit from Hockerty. I wanted something casual, so I emailed Anna and asked for the jacket to be unstructured, and for the pants to be unlined.
When the suit arrived, it appeared that not only did Anna ignore the special instructions I gave, but I paid a premium charge for an unlined jacket which came in half lined.
I emailed Anna that I thought everything would have to be remade. I told her that the pants were not right, and that the jacket was produced with canvasing, padding, and lining which I did not ask for. She recommended I have a local tailor look at it, and I asked if she would cover the charge to fix her oversight. She lead me to believe she would so I did.
I'd like to point out that at this point that I have worked in the custom clothing business for 11 years, and thought I was doing a favor by preventing a remake.
At the end of the day I got a serviceable product (pants are close enough). When I sent pictures and alteration receipts into Anna, she denied my claim and only refunded a portion back. I pointed out that my alterations were over the "policy" specified amount by the amount that it took to fix the instructions she chose to ignore.
At the end of the day though I like the suit, I was overcharged, and denied the cost of fixing their oversight. Worst customer service experience Ive ever had.