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The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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Love both my sunglasses and work shirt from the Emporium! One of the most comfortable shirts I've ever worn! Thanks Historical Emporium!
My husband loves hats and the prices were excellent so I got him 2. He loves them both.
An excellent product and great customer service.
I ordered 3 items: a bonnet, an apron and a Cordelia Pioneer dress. Upon receipt of the items I was happy with items and their quality; however, unfortunately, the dress I discovered was too big and had to return it. The new dress returned sooner than I expected, but because I didn't quite understand the return policy I questioned that I had to pay the shipping for both the return of the originally ordered dress and the "new" dress as well. I called the company and voiced my concern and because I was a new customer and despite my misunderstanding, they generously refunded the shipping cost of the "new" dress.
My husband has bought several pieces from this company and is pleased with the products and in dealing with the company.
Was GREAT Noel was a great help in helping me with my holster fit so close to the wedding date it shipped way before expected will def be a return customer
Outstanding absolutely awesome thank you. What was posted and pictured was spot on the delivery was great
Order was fast and correct. Will come back for my clothes when I'm ready.
It was easy to order and delivery was really fast. I will definitely shop here again
The muslin would be good for winter. I plan on getting the cotten soon. I have had so many compliments.
Received ahead of schedule and quality product. Will buy from them again.
Normally don't have anything good to say about Californians but this company is great and great products very refreshing
The product arrived ahead of schedule and was exactly as described. Good quality and fit.
I waited to do this review until after my second order. Historical Emporium's customer service is suburb. Any questions I had were answered within a day, in fact one within 5mins of my email being sent. Order fulfillment was fast and orders for me at least arrived a day or two early; even with the COVID situation. My first order was Gold Sutter Satin Puff Tie, the Gold Jacquard Premium Mens Button Spats and Sable Brushed Cotton Trousers I had order to go with an old 20's men's vest I steampunk'd and a Brown Gold Brocade Jacket already order. The quality of my ordered products were exceptional definitely long term wear, truly reenactment clothing, much better than the costume quality jacket I ordered where its picture didn't match what arrived, and HE's items were identical. This prompted me to get the Khaki French Satin Suspenders, which I'm equally pleased with, and I will as funds are replenished place a third order for a High Collar Excelsior Dress Shirt, the shirt I currently have well doesn't measure up for my Airship Pirate Doctor Attire I am creating. So yes On a 5 star rating I give them a 10 ;)
I purchased the Ludlow trousers for my nephew and the quality was top notch. He is a fashion student and loved the trousers. The fabric and fit were lovely.
I also purchased the Wasteland shades, but am not happy with the quality of those. I called to return them as they were missing a screw and was immediately sent another pair. I appreciate the quick response. The quality is still not so good, but they were inexpensive.
Anyhow, I will purchase from Historical Emporium again. I love the uniqueness of the inventory, and the quality of the trousers was excellent.
Work was beautiful. I've always wanted a dueal pistol belt, but could never find one I liked in a.22 caliber. It fits great. My only advice to a buyer of a gun belt is to actually round down when measuring their hip size, as you will more likely have some spare belt notches. If the belt winds up too big by even 1 inch, it slides down your backside. However, if it winds up too big, you can send it back immediately for a replacement. They account for mishaps in measuring. There was no nonsense with customer service. It was great. 10/10.
Authentic and well made.
Discovered the site by accident, or by looking for holster/belts. It was a nice site and easy to navigate. I found plenty of interesting items. Although I did see some items cheaper elsewhere, but wasn't exactly sure if they were the same manufacturers. But overall was very pleased with browsing your products.
Lovely look and feel to this blouse and SO easy to care for! Smoothing the solid ruffles while blouse is drying is all that's needed for a polished, finished look. LOVE!
The duster that i received is of exceptional quality, and i received it in such a timely fashion. I was updated on a regular basis, letting me know where my order stood. In all, every thing was just as you claimed. I find that rare and refreshing. Thanks ever so much.
I am with a non-profit organization and contacted customer service to place my order and give them our sales tax exempt ID. The gentleman was great to work with considering the amount of items I ordered. Shipment was extremely fast and I was shocked how quickly it arrived. From Indiana Motorcycle Preservation Society - Thank you!
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.

