Historical Emporium

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Historical Emporium

4.5

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Historical Emporium Reviews Summary

The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
14
value
15
shipping
15
returns
9
quality
15

Instant Feedback

2 reviews

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Lacy W.
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I ordered a scabbard for my husbands rifleman and it fits perfectly. I called before I hit the submit button to make sure the color and design was going to be like pictured and was greatly satisfied with the customer service. I had been looking online for months for what he was wanting and once I stumbled upon the Historical Emporium website, this was exactly what I have in my mind that I was looking for. Thank you!

Date of experience: August 6, 2020
Robert P.
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I remember the day I discovered Historical Emporium...I fell of my chair...I went to College in the early 1970's and all of my artsy actor friends and I used to pounce on every Goodwill and Salvation Army looking for anything vintage and we furnished our wardrobes with garments from turn of century through the 1950's...
I love your store and I wear your clothes in my everyday wear. The quality is awesome too...Robert Hayman

Date of experience: August 6, 2020
ron q.
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Very satisfied
August 7, 2020

Very satisfied

Date of experience: August 6, 2020
Don C.
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No complaints
August 7, 2020

No complaints. Response was quick and they shipped quickly. I had a return and that was handled expeditiously as well

Date of experience: August 6, 2020
William P.
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Very pleased with my purchase and the shipping was outstanding

Date of experience: August 6, 2020
MICHAEL F.
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Size 12 full leather riding boots were out of stock. I inquired if I could try a 13 and return if they did not fit. A quick response "yes, no problem." Boots arrived and fit well with a natural felt insert. Would highly recommend this company.

Date of experience: August 6, 2020
Shirley K.
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Very good and timely service
August 6, 2020

Very good and timely service.

Date of experience: August 6, 2020
Connie B.
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Item ordered was delivered in a timely manner to my son's 50th birthday. It was good quality and fit!

Date of experience: August 3, 2020
david V.
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Fantastic, wish other.coms would follow your lead

Date of experience: August 1, 2020
Lou Q.
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Excellent service
August 1, 2020

Excellent service. Have not worn my new suspenders as of yet, but they have to be better than my old ones. I was teaching in a restored one room schoolhouse as the schoolmaster, when all of a sudden, one of the suspenders snapped. Pants did not fall, but what a sloppy schoolmaster in his cut-above re-enactors costume. Looking forward to wearing my new suspenders.

Date of experience: July 31, 2020
Tim H.
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I will definitely be purchasing again
July 31, 2020

I will definitely be purchasing again

Date of experience: July 31, 2020
Larry D.
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Very good experience shopping here
July 31, 2020

Very good experience shopping here.

Date of experience: July 31, 2020
Karen Y.
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My purchase was delivered within a week and exactly what I had ordered and expected.

Date of experience: July 31, 2020
Judith E.
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It was a great experience and I would go there again. Thank you.

Date of experience: July 31, 2020
baker Z.
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Good
July 31, 2020

Good

Date of experience: July 31, 2020
Blaine V.
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Shopping was convenient and easy with a big selection I really like the quality of my holsters and belt

Date of experience: July 30, 2020
Andrew G.
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Great service,and return policy.Fast delivery
July 31, 2020

Great service,and return policy.Fast delivery.

Date of experience: July 30, 2020
Harold O.
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Nice folks
July 31, 2020

Nice folks. Very helpful.

Date of experience: July 30, 2020
Darren A.
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My order shipped quickly, and the sizing information when I was ordering was right on the money. Great value.

Date of experience: July 30, 2020
Keith F.
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Thanks for your prompt service.Have a wonderful day and I look forward to doing business with you again.
Keith Faulk

Date of experience: July 30, 2020

From the business

At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.

Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.


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