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The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
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Easy transaction; nice item...thanks
A great place to shop for hard to find, excellent clothes.
Customer service was really good. My order was delivered sooner than expected.The quality was far better than expected.
At first I balked at some of the prices, but after receiving my order, I think you folks might be charging too little! These are high quality, well-made garments and I will definitely be ordering more. Thank you for the great products and great service!
The pants and vest are amazing! My daughter is a professional seamstress in the entertainment department of a major theme park and even she approves of the workmanship. Very pleased!
So easy to find what I needed and easy ordering too! :)
First time user and was impressed
The products I received came out exactly as pictured on the website. Shipping time was amazingly fast as the product arrived before the expected delivery date. I would have absolutely no problem recommending your website or this product to anyone.
I run the Equity professional East Lynne Theater Company in Cape May, NJ and have never been disappointed in the costumes we've purchased from Historical Emporium for our productions.
First time customer and very pleased with the products and speed of delivery.
Good product at a good price. Looks great works well
I had a wedding to go to in a week. I wanted the Callahan Vest to wear with a kilt. I called customer service simply to ask about shipping timeframe. The person I spoke to was very polite and assured me there would be no problem - he told me it would go out same-day. Sure enough, I received the notification later that day (Friday) and had the item in-hand by Tuesday. Perfect company to do business with.
Thai You
I have ordered from Historical Emporium several time and loved it all
No complaints, very satified with service
I an very satisfied with my experiences.
I have been very pleased with my prior purchases at Historical Emporium, however, with this order, they absolutely blew me away with the quick responses regarding my order, as one of the items turned out to be out of stock and a replacement was recommended. My purchases were shipped lightning fast! I'll continue to be a customer for, hopefully, a very long time.
Love the look of my vests. Please let me know of any discounts.
Order promptly filled and shipped...no fuss, no muss! Excellent service! :)
As always, fast shipping, great packaging and beyond exceptional apparel.
Thanks!
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.

