Historical Emporium

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Historical Emporium

4.5

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Historical Emporium Reviews Summary

The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
14
value
15
shipping
15
returns
9
quality
15

Instant Feedback

2 reviews

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Mike C.
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Easy transaction; nice item...
August 13, 2020

Easy transaction; nice item...thanks

Date of experience: August 12, 2020
Ed Z.
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A great place to shop for hard to find, excellent clothes.

Date of experience: August 9, 2020
Jim U.
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Customer service was really good
August 8, 2020

Customer service was really good. My order was delivered sooner than expected.The quality was far better than expected.

Date of experience: August 8, 2020
benchly A.
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At first I balked at some of the prices, but after receiving my order, I think you folks might be charging too little! These are high quality, well-made garments and I will definitely be ordering more. Thank you for the great products and great service!

Date of experience: August 8, 2020
Penny P.
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The pants and vest are amazing!
August 8, 2020

The pants and vest are amazing! My daughter is a professional seamstress in the entertainment department of a major theme park and even she approves of the workmanship. Very pleased!

Date of experience: August 8, 2020
Clyde B.
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So easy to find what I needed and easy ordering too! :)

Date of experience: August 8, 2020
Santa S.
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First time user and was impressed
August 8, 2020

First time user and was impressed

Date of experience: August 8, 2020
JD L.
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The products I received came out exactly as pictured on the website. Shipping time was amazingly fast as the product arrived before the expected delivery date. I would have absolutely no problem recommending your website or this product to anyone.

Date of experience: August 7, 2020
Gayle R.
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I run the Equity professional East Lynne Theater Company in Cape May, NJ and have never been disappointed in the costumes we've purchased from Historical Emporium for our productions.

Date of experience: August 7, 2020
JACK F.
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First time customer and very pleased with the products and speed of delivery.

Date of experience: August 7, 2020
Mark I.
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Good product at a good price
August 7, 2020

Good product at a good price. Looks great works well

Date of experience: August 7, 2020
Tom G.
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I had a wedding to go to in a week
August 7, 2020

I had a wedding to go to in a week. I wanted the Callahan Vest to wear with a kilt. I called customer service simply to ask about shipping timeframe. The person I spoke to was very polite and assured me there would be no problem - he told me it would go out same-day. Sure enough, I received the notification later that day (Friday) and had the item in-hand by Tuesday. Perfect company to do business with.

Date of experience: August 7, 2020
TomF T.
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Thai You
August 7, 2020

Thai You

Date of experience: August 7, 2020
Pops N.
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I have ordered from Historical Emporium several time and loved it all

Date of experience: August 7, 2020
James U.
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No complaints, very satified with service
August 7, 2020

No complaints, very satified with service

Date of experience: August 7, 2020
Ron J.
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I an very satisfied with my experiences
August 7, 2020

I an very satisfied with my experiences.

Date of experience: August 6, 2020
Patrick U.
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I have been very pleased with my prior purchases at Historical Emporium, however, with this order, they absolutely blew me away with the quick responses regarding my order, as one of the items turned out to be out of stock and a replacement was recommended. My purchases were shipped lightning fast! I'll continue to be a customer for, hopefully, a very long time.

Date of experience: August 6, 2020
Haneef Y.
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Love the look of my vests
August 7, 2020

Love the look of my vests. Please let me know of any discounts.

Date of experience: August 6, 2020
J M.
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Order promptly filled and shipped...
August 7, 2020

Order promptly filled and shipped...no fuss, no muss! Excellent service! :)

Date of experience: August 6, 2020
Marty P.
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As always, fast shipping, great packaging and beyond exceptional apparel.

Thanks!

Date of experience: August 6, 2020

From the business

At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.

Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.


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