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Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I called and thanked you for your service all ready... but I will say it again that I asked for a specific time frame and it was here a few days early... and that was my birthday present to ME... again Thank you so very much and I am enjoying my two gun holster!
The original hat was the wrong size and we received the replacement in record time. The nicest people to
Deal with and talk to.
Historical Emporium is awesome. Reasonably priced costume items that are good quality. I definitely will be shopping for future costume pieces. The shipping was unbelievably fast.
They were very easy to order from and found exactly what I was looking for fast shipping and good quality material will do business again with him
I love your site and products. I purchase regularly and perform wearing Historical Emporium clothing and accessories.
Good quality and fit and delivered promptly. A little pricey but hard to find styles in quality
The costumes are beautiful and best of all, I received them in such a timely manner. I think you are all terrific!
Great experience! The phone was answered promptly, the young lady that answered was very helpful and super polite, and she handled my order right then versus me completing it online. Got the new vest faster than expected! Thank You!
MY HUSBAND WAS VERY HAPPY WITH HIS SHIRT.
Perfect service, good products.
I have ordered from you guys before and the service was fantastic then and when I decided I needed some more things you were the only place I even thought about and I will be ordering some more thing soon your customers service is great and I would have no issues placing new orders thanks everyone
I love Historical Emporium. I have always had a Victorian sense of style and after years of piecing together my look from the meager findings in the mainstream retail world, I finally have found MY STORE! I feel like I have come home after years of wandering. I wear Historical Emporium clothing as part of my everyday wardrobe. Their prices are very reasonable; the quality of their clothing is excellent; the shipping time is phenomenal and the the customer service is outstanding! I plan on being a loyal customer for many years to come!
Very helpful when I needed it to decide on a size. They got right back to me - and they were EXACTLY RIGHT! Thank you!
Ordered shirt for my husband. He thanked me for buying the shirt, he was very surprised as to the quality and fit. I will check your site next time he needs a period costume piece. You shipped in a quick manner and I thank you for that.
I am so glad to find a company who has such quality merchandise, so few and far between these days!
The delivery was fast; overall, a very good experience.
Thank you!
Despite the manufacture's mistake of mislabeling the boxes, HE managed to provide me with my vest in a very reasonable time and the right size too.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members