On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I do love this store! Real American Service! The Best!
The products are very high quality and they arrived ahead of the estimated shipping time (which is always a bonus).
The duster was purchased for a trip I took a mere 9 days after placing the order. I was very concerned that it would arrive by my travel date. The garment arrived in three days! The coat receives compliments each time I wear it. I am highly impressed with the level of customer service I received and the quality of my duster. Thank you!
Love the shirt, it fits well and is very well made. It arrived two days after we ordered it and we had no problems. Thank You.
The service was fast and less than two weeks not bad as I live in Australia. The product male braces are the
Best made and quality I have seen.
Great company and great customer service. Almost the only place to buy true historical clothing.
It was great. Even when I had a problem in the past with an order they saw the problem and called me.
I was very satisfied with the quality of the products I purchased and the reasonable pricing. The fast delvery was awesome and the customer service impeccable.
Thank you for a quick, easy, buying experience I love the vest~!
Everything I could want was available on the site. Delivery was fast, my shirt was exactly what I expected. Great experience!
I really like the shirt I purchased and was very happy with the fit...usually the neck sizes are too small.
My order arrived just as explained. The quality is beautiful. I'm very happy with my order and will come back again. The sizes are true to size which sometimes isn't the case with other companies.I would recommend historical emporium in fact I just did today..
The clothes surpassed our expectations in quality. We will continue shopping at Historical Emporioum for all our reinactment clothes. Great care in shipping, and quick.
Great service, great product, and delivered rapidly. I will be back.
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members