Historical Emporium

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Historical Emporium

4.5

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Historical Emporium Reviews Summary

The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
14
value
15
shipping
15
returns
9
quality
15

Instant Feedback

2 reviews

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decodame W.
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May 25, 2018

Date of experience: May 24, 2018
Ed N.
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May 25, 2018

Date of experience: May 24, 2018
Gary O.
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The item I ordered was received in an amazingly short time!

Date of experience: May 24, 2018
Claire E.
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May 24, 2018

Date of experience: May 24, 2018
Kathi X.
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Historical emporium has yet to disappoint
May 24, 2018

Historical emporium has yet to disappoint. Items always come quickly and as ordered. I recommend your site often and I appreciate the quality of your clothes as they are well worn and hold up beautifully with frequent washing.

Date of experience: May 24, 2018
dennis B.
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Very impressed w/service/price and delivery
May 24, 2018

Very impressed w/service/price and delivery

Date of experience: May 24, 2018
Steve G.
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The product was of high quality and delivered way sooner than expected. Very happy.

Date of experience: May 24, 2018
Kevin G.
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Great products
May 24, 2018

Great products. Very quick delivery!

Date of experience: May 24, 2018
Janet G.
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Great product!
May 24, 2018

Great product! Fast shipping!

Date of experience: May 24, 2018
Shaun B.
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Did exactly what they said they would!
May 24, 2018

Did exactly what they said they would!

Date of experience: May 23, 2018
Dennis D.
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May 24, 2018

Date of experience: May 23, 2018
Margret C.
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This was our second order, if we find that we need something more Historicalemporium will be our go to place

Date of experience: May 23, 2018
Dan N.
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May 24, 2018

Date of experience: May 23, 2018
John Y.
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On average the prices are a little higher than similar sites. However their in stock inventory is huge which means a huge selection and few if any back orders. I recieve 100% of my order in two days. The merchandise was of the best quality. I will certainly be a return customer!

Date of experience: May 23, 2018
Dominguez R.
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May 23, 2018

Date of experience: May 23, 2018
Sholom A.
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Great product, arrived in a timely manner
May 23, 2018

Great product, arrived in a timely manner - we needed it for a play and it was perfect.

Date of experience: May 23, 2018
Kirk H.
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All the products I purchased were exceptional in quality. I did have to exchange a pair of pants for a different size which was done quickly, from sending them back to receiving the correct size in under a week! Very satisfied and plan to purchase from them again!

Date of experience: May 22, 2018
CS M.
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I am a Civil War reenactor and have been asked to portray Jefferson Davis, the first and only president of the Confederate States of America, at an event in October, 2018. I needed a pair of civilian pants similar to what he would have wornn in 1863. The Ludlow Trousers are perfect for this as this style of pants was common in the 60's and well as the '90's (1860's & 1890's) for men of "proper deportment and stature".

Date of experience: May 20, 2018
Door C.
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I thought the vintage bathing suits were well made, authentic, and fairly priced. I'm an author/illustrator and purchased these for children to wear for my next book which takes place in the early 1900's. I use photographs for the illustrations which I digitally alter to look like drawings so clothing and props are very much a part of my work. I thought the pantaloons were very overpriced as they are just plain fabric with no decoration.
I was very pleased with the service and delivery time. Thank you.

Date of experience: May 20, 2018
Brittany K.
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The black duster is a great product
May 20, 2018

The black duster is a great product. I received it in record time! I appreciated the postcard with everyone's signature on it too. Nice, personal touch.

Date of experience: May 20, 2018

From the business

At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.

Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.


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