On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I sent a message to see if I could purchase a protective cover (in case I am out and it starts to rain). I have still not received an answer?
Great variety of men's vest styles and colors
Watch chain was over priced looked cheap.
Happy with the quality and the fit of this vest.
Got a flat cap, very pleased with the quality and fit.
This was 2nd item I ordered but for my sister. Very impressed. Her shipping time was 1 day faster.
I have now bought several items from this site. Aside from the amazing line of products, fabrics and choices, they have an incredibly quick delivery time. When I wasn't sure on the sizing of a few items, I returned and exchanged with no issues and once again, quick return time. Definitely recommend to anyone in the market of vintage or old style looks. Will be buying again and again.
Very neat website for historical clothing. A little pricey in my opinion especially when you add shipping charges, but the trousers we bought seem to be pretty good quality and we are happy with our purchase. Shipping is amazing, I had my order in about a week, all the way from California to Kentucky - very impressed with that.
I am a returning customer, reason for this the customer service and quality of products. I have contacted the customer service to help me to in building a character wardrobe and also to gain knowledge on a particular item of clothing. The personnel at historical emporium take the time to discuss your ideas or answer any question you have to your satisfaction, they are never in a hurry. This is what brings customers back- good old fashion customer service.
Thanks to everyone for always taking care of me and sometime my odd questions
Dig Doug
Love the Wyatt Shirt the wife loves the Wyatt shirt heck every one loves the Wyatt shirt Thanks again Historical Emporium
From the business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers.
Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members